People Operations Partner - North America

Filigran•New York, NY

3d•Remote

About The Position

Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture. Filigran solutions are now trusted by over 6,000 public and private organizations worldwide. You'll join the People Operations and Rewards team, the operational backbone of our People function. As a People Operations Partner for North America, you'll combine hands-on People Ops execution with day-to-day support to employees and managers on people topics. As the primary People contact for all employees and managers in your region, you will ensure smooth HR operations, accurate payroll and great employee experience, while bringing local insights into global initiatives. This is an Individual Contributor role for someone who enjoys owning things end-to-end, working close to the business, and operating in a fast-moving, international, fully remote environment.

Requirements

5+ years of experience in HR Operations (including experience managing payroll across multiple States and benefits administration), ideally within global tech environments
Good knowledge of North American employment regulations.
Strong understanding of people systems, policy, compliance , and performance frameworks.
Proficiency with Microsoft tools.
Comfortable working directly with managers and guiding them through people topics.
Combines analytical rigor and accuracy in payroll and compliance with strategic insight and a confident communicator who advises, coaches, and influences stakeholders across levels.
Able to manage complexity, ambiguity, and scale with grace and structure
Comfortable working async, across time zones, and with minimal oversight
Experience in cyber security or global, remote-first, fast-scaling startups

Nice To Haves

Bonus points if you have experience with HiBob HRIS.
HRBP experience is not required, but confidence working with the business is.

Responsibilities

People Operations & Payroll (North America) Oversee the full employee lifecycle across the region: contracts, onboarding, offboarding, benefits administration, time-off and leaves, internal mobility.
Ensure accurate and timely data management across all People tools and systems
Manage end-to-end payroll processing with external vendors, ensuring accuracy, timeliness and adherence to local regulations.
Own and continuously improve regional documentation and internal comms on people processes, policies, and FAQs
Serve as the primary regional point of contact for employee inquiries related to policies, benefits and payroll.
Partner with Legal and Finance to ensure compliance with labor regulations and internal policies across all jurisdictions
Own or support people systems rollouts and process automation initiatives
Support ad hoc projects and related tasks as needed
Policy, Compliance & Documentation Own and update regional HR policies and employee handbooks
Ensure local employment compliance through documentation, audit readiness, and vendor collaboration
Respond to audits or regulatory requests in collaboration with internal teams
Manager Support and Guidance Act as the first point of contact for managers in North America on people-related topics.
Guide managers through routine situations such as contract changes, performance topics, exits, leaves and employee changes.
Help managers apply policies and processes correctly and consistently.
Identify and escalate trends in feedback, engagement, or experience that need cross-functional alignment or solutions