People Operations Manager

Heirloom Carbon • Brisbane, CA

202d

About The Position

This role will oversee the full scope of People Operations—including benefits, compensation, compliance, payroll, HR systems, onboarding, offboarding, and more. You’ll be a strategic thought partner to the Head of People and a hands-on operator helping build the infrastructure that enables our team to thrive.

Requirements

• 5+ years in People Operations, ideally in a fast-paced, high-growth environment
• Deep experience with HR tools (Sequoia, Culture Amp, Gusto, or equivalents)
• Strong understanding of benefits, compensation benchmarking, LOA policies, and compliance requirements across multiple U.S. states
• Proven ability to manage payroll and HRIS systems with accuracy and confidentiality
• Excellent project management and communication skills
• A systems thinker who brings structure, clarity, and proactivity to ambiguous environments

Responsibilities

• Oversee day-to-day benefits administration, liaising with brokers, enrollment platforms, and carriers
• Guide new hires through benefits onboarding and enrollment
• Lead open enrollment, including Sequoia PRX configurations, employee communications, and completion reporting
• Own the annual benefits renewal strategy in collaboration with the Head of People
• Maintain accurate, accessible benefits documentation on Confluence
• Oversee 401(k) administration, compliance, and monthly submissions
• Manage all Leaves of Absence (LOAs) end-to-end (parental, medical, etc.)
• Review and approve Health & Wellness reimbursements in Brex
• Benchmark compensation annually using tools like Radford, Mercer, and Sequoia
• Lead our annual compensation review cycle—merit, market adjustments, spot bonuses, and promotions
• Administer Sequoia’s Compensation Module to support a smooth planning process
• Monitor external market trends and recommend adjustments to maintain competitiveness
• Work with external counsel to support sponsored employees
• Analyze and communicate immigration risk and timelines to business leaders
• Partner with Talent Acquisition to incorporate immigration into hiring strategy
• Own our compliance calendar: EEO-1, ACA, CA Pay Data, nondiscrimination testing, and more
• Support audits in partnership with Legal and Finance
• Ensure company-wide completion of annual compliance training
• Maintain HRIS and People platforms (Sequoia, Culture Amp, etc.)
• Build dashboards and tools to support People analytics
• Evaluate and implement new systems and integrations
• Maintain DEI dashboards and provide reporting to stakeholders
• Ensure timely and accurate payroll in partnership with Sequoia One
• Process off-cycle payments, garnishments, and terminations per state laws
• Oversee monthly contractor payments via Gusto
• Respond to employee inquiries and support payroll audits
• Drive continuous improvement of People Ops systems and processes
• Manage onboarding/offboarding workflows with excellence
• Design and update employee policies, ensuring compliance with evolving laws
• Support performance and compensation cycles alongside People Business Partner
• Coordinate onboarding logistics: documentation, IT, systems access, and culture integration
• Conduct 1st-week and 30-day check-ins with new hires
• Handle all offboarding tasks, including systems deactivation, final pay, COBRA communications, and exit interviews

Benefits

• Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by Heirloom. FSA option.
• Generous parental leave. 16 weeks paid leave for all Heirloom employees, regardless of primary/secondary caregiver status.
• Generous stock options.
• Flexible time off. Unlimited PTO for exempt (salaried) employees & 120 hours for full time non-exempt (hourly) employees.
• 401(k).
• Stay healthy. Monthly health and wellness reimbursement.
• Learn on the job. Robust annual education and conference budget, including airfare and hotel costs.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees