People Operations Manager

TradeCentric•Charlottesville, VA

3d•$80,000 - $90,000•Remote

About The Position

Job Summary: TradeCentric is seeking a People Operations Manager to join our People team. This role is for an experienced, hands-on People Operations professional who can own core People processes end to end and operate with a high degree of autonomy, accuracy, and accountability. The People Operations Manager is responsible for the day-to-day people operations, including payroll, benefits administration, compliance, HR systems, employee engagement, and employee lifecycle processes. As a trusted operational partner to the Director of People, this role ensures foundational People processes run smoothly and compliantly, enabling the People function to scale and evolve. This role is ideal for someone who thrives in a lean, fast-paced environment, takes ownership and feels deeply accountable, takes pride in operational excellence, and proactively identifies and resolves issues before they become problems.

Requirements

5+ years of experience in People Operations or HR roles with ownership and demonstrated success with payroll, benefits, HRIS, and compliance processes
Payroll certification required or in progress (e.g., CPP, FPC, or equivalent)
Strong working knowledge of US employment laws; exposure to UK or international employment a plus
Proven ability to operate autonomously with high accuracy, discretion, and accountability
Highly organized, detail-oriented, and comfortable managing multiple priorities
Proactive learner, with a practice of staying abreast of changing requirements and employment laws

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or related field
Experience with HR reporting and data analysis (Excel, dashboards)
Exposure to change management or systems implementations
Background in B2B SaaS or technology-enabled organizations

Responsibilities

Own onboarding and offboarding processes, ensuring accurate execution, compliance and a consistent positive employee experience.
Run day-to-day People Operations independently and serve as the primary operational point of contact for employee inquiries.
Document, maintain, and continuously improve People Operations processes and policies.
Support global payroll operations (US and UK), partnering with the HR Director, Accounting, and external vendors.
Prepare, review, and audit payroll inputs; investigate and resolve discrepancies.
Ensure payroll practices remain compliant with wage and hour regulations in all U.S. States and countries where TradeCentric has employees.
Own People Operations compliance readiness, including audits and regulatory filings (EEO-1, Pay Data, SOC II, HR audits, W-2).
Maintain accurate, up-to-date working knowledge of applicable US and international employment regulations and proactively address compliance risks.
Own day-to-day HRIS administration (HiBob, Paylocity) and ensure accurate employee data across the lifecycle.
Conduct regular audits and improve People Operations processes through effective use of HR technology.
Own end-to-end benefits administration, including enrollments, life events, and preparation for annual renewal.
Audit benefits enrollments following Open Enrollment to ensure data accuracy and successful transmission between Bswift and vendor systems.
Support and help facilitate benefits surveys to gather employee feedback and inform decision-making.
Partner with the Director of People on benefits strategy, enhancements, and continuous improvement initiatives.
Lead employee engagement initiatives, including designing and delivering new programs that energize teams, support well-being, and foster meaningful connections across remote and in-person workplaces.