People Operations & HR Manager

Mai Placement • Lakewood, NJ

1d • $100,000 - $140,000 • Onsite

About The Position

A fast-growing healthcare organization (urgent care + primary care) is hiring a hands-on People Operations & HR Manager to bring structure, accountability, and consistency to a startup-style environment that’s scaled quickly. This is not a “desk HR” role. You’ll be a visible, trusted people manager. You'll be supporting leaders, strengthening staff performance, implementing policies (already defined), and helping the team operate with professionalism .

Requirements

• Meaningful people-management experience (not just “HR admin”)
• Track record of implementing standards in environments that previously lacked structure
• Strong communication skills (clear, kind, direct) + high discretion
• Willingness to be onsite and visible across both locations
• Availability requirement (important): Standard daytime hours, with a flexible schedule possible
• For at least the first ~6 months: must be able to be onsite 2 evenings/week and every other Sunday + Saturday night (brief presence is often sufficient—this is about creating accountability and stability)

Nice To Haves

• Healthcare, clinic, urgent care, or medical office experience is a plus (not required)

Responsibilities

• Team leadership & accountability: Be a consistent presence—set expectations, reinforce standards, and address behavior/performance issues early
• Employee relations: Field concerns, de-escalate conflicts, document appropriately, and partner with leadership when issues escalate
• Policy implementation: Roll out and enforce existing policies (PTO, attendance, professionalism, workflows); you won’t be asked to “invent HR from scratch”
• Onboarding & training: Strengthen orientation, ensure staff understand expectations, and improve retention through clarity + follow-up
• Payroll/timekeeping coordination: Ensure timecards are accurate, handle adjustments/bonuses, and keep payroll inputs clean and timely
• Operational support (people-side): Help leaders ensure staffing practices and floor expectations are being followed (without being the day-to-day scheduler)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed