People Operations Generalist

Activeprospect • Grand Rapids, MI

412d

About The Position

ActiveProspect is seeking a Human Resources Coordinator to join the People Operations team. This role focuses on enhancing employee experience and managing core HR functions, including employee engagement, culture initiatives, and HRIS responsibilities. The HR Generalist will play a key role in maintaining company culture and optimizing people operations processes to enhance productivity.

Requirements

• 3-5 years of HR Generalist experience working in a HR Coordinator or Generalist role, preferably in a SaaS start-up environment.
• Bachelor's degree preferred.
• PHR or SHRM-CP certification preferred.
• Experience handling sensitive and confidential information.
• Experience with Human Resource Management Systems a plus.
• Proven ability to influence and build relationships at all levels of an organization.
• Demonstrated ability to work effectively in a remote, fast-paced, and dynamic environment.
• Driven to scale HR processes in a fast-paced environment.
• Proactive and self-directed learner.
• Passionate about partnering with the business, while leveraging analytics and metrics; attention to detail is a strength.
• Ability to demonstrate expertise in juggling multiple tasks at once.
• Demonstrate flexibility in day-to-day work.

Responsibilities

• Lead initiatives to enhance employee engagement, retention, and satisfaction.
• Lead the 'Culture Club' and partner with cross-functional teams to design programs that support a positive, inclusive workplace culture.
• Manage and analyze employee engagement surveys, presenting actionable insights to leadership.
• Collaborate with people leaders to foster a high-performance culture and improve employee engagement and departmental metrics.
• Act as a champion for company values, ensuring they are reflected in all people-related initiatives.
• Partner with the events team in scheduling and coordinating company conference plans and activities.
• Act as a trusted advisor to employees and leaders, providing guidance on workplace matters.
• Resolve employee concerns promptly and equitably while maintaining confidentiality.
• Conduct investigations and recommend solutions to resolve workplace issues.
• Partner with leaders to identify and address skill gaps, succession planning, and career development opportunities.
• Support performance management processes, including goal setting, feedback, and coaching.
• Collaborate with Learning & Development teams to implement training programs that enhance team member growth.
• Partner with the Talent Acquisition team to support recruiting efforts during peak hiring periods.
• Assist in sourcing, resume review, screening, and interviewing candidates to ensure a strong talent pipeline.
• Collaborate with hiring managers to define role requirements and build effective recruiting strategies.
• Ensure a positive candidate experience through streamlined communication and feedback processes.
• Partner with other People Ops peers in administering the HRIS system, ensuring accurate employee data and compliance.
• Maintain HR databases and employee files.
• Partner with other People Ops peers in processing payroll with accuracy and timeliness.
• Work closely with HR and operations leaders to support daily business functions, such as payroll, benefits administration, audits, and compliance.
• Collaborate with the People Operations team on projects to improve processes and programming.
• Other projects and duties as assigned.

Benefits

• Flexible work schedule
• Flexible vacation time
• Retirement plan matching up to 3% of your salary
• Health, dental, vision, disability and life insurance
• Remote first policy with a fun office environment for occasional meetups and team collaboration

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Wholesale Trade Agents and Brokers
• Education Level: Bachelor's degree