People Operations Associate

alts| Alteration Specialists + LABEL • New York, NY

89d • $58,000 - $65,000

About The Position

The People Operations Associate will be an on-site cornerstone of our team, working Monday through Friday with occasional Saturdays at our New York HQ. This role requires a self-starting professional who thrives in a fast-paced, startup environment and isn’t afraid to roll up their sleeves. You’ll drive day-to-day people operations, keep our headquarters running smoothly, and support recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise. The ideal candidate sees difficult projects not as roadblocks but as opportunities for growth and innovation, and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 2 - 6 years of experience in HR, office management, or people operations (internships included).
• Strong organizational skills and attention to detail, with the ability to prioritize and multitask.
• Excellent communication and interpersonal skills; able to build rapport across teams.
• Proficiency in Microsoft Office Suite; familiarity with Rippling, Notion, and applicant tracking systems is a plus.
• Ability to handle sensitive and confidential information with discretion.
• A proactive, solutions-oriented mindset with a positive, team-first attitude.

Responsibilities

• Support the team with day-to-day HR functions including onboarding, employee relations, and compliance.
• Manage the onboarding and offboarding processes end-to-end.
• Maintain accurate and confidential HRIS/payroll data, personnel files, run regular audits, and process data/process changes.
• Support critical HR processes including benefits administration, leave of absence (LOA) management, background checks, and required compliance training/attestations.
• Maintain accurate employee records and HR systems (Rippling, Notion) while ensuring data integrity.
• Assist with benefits administration, HR reporting, and preparation of employee communications.
• Help develop and implement HR policies and procedures in line with labor laws and company standards.
• Conduct studio visits and provide employees with guidance on HR policies, processes, and resources.
• Oversee daily operations of the New York HQ office, ensuring a welcoming and productive environment.
• Manage office supplies, vendor relationships, and facility needs (maintenance, security, IT coordination).
• Plan and execute office events, team gatherings, and employee engagement activities.
• Serve as the point of contact for office-related inquiries and ensure a positive on-site experience for employees and guests.
• Assist with scheduling of interviews across departments, ensuring a seamless candidate experience.
• Assist with job postings, applicant tracking, and communication with candidates as needed.
• Partner with hiring managers, Recruiting and Learning & Development team to support the hiring process and onboarding of new team members.
• Support the recruiting team with pre-employment paperwork.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees