People Operations Associate

Solace

74d

About The Position

As a People Operations Associate at Solace, you’ll be the backbone of our employee experience and operational excellence. You’ll own critical moments in the employee lifecycle—from onboarding and offboarding to compliance, procurement, and recruiting coordination. You’ll bring structure, speed, and empathy to everything you touch, ensuring our people operations run smoothly and scale efficiently. You’ll work closely with the Head of People and collaborate across teams—including Finance, and Recruiting—with direct visibility to the CEO. This is an opportunity to help shape the foundation of a fast-growing healthcare startup.

Requirements

• 2+ years of experience in People Operations, HR, Recruiting Coordination, or Administrative Operations in a high-growth or high-pressure environment.
• Strong project management and communication skills.
• Experience managing tools like Notion, Gusto, Deel, or Ashby (or similar systems).
• Familiarity with HR compliance and employment regulations.
• A bias toward action and accountability—you love getting things done.

Nice To Haves

• Experience in healthcare or with credentialing workflows.
• Exposure to benefits administration, payroll support, or procurement.
• Previous startup experience where you wore multiple hats.

Responsibilities

• Own the end-to-end onboarding experience: prepare systems access, equipment, and documentation to ensure every new hire feels supported from day one.
• Coordinate welcome communications, training schedules, and first-week logistics.
• Manage offboarding with care, ensuring a compliant, secure, and positive transition for departing team members.
• Maintain compliance with federal and state employment regulations.
• Partner with Legal and Finance to ensure documentation, I-9 verification, and policy adherence are always audit-ready.
• Manage our HR systems and ensure data accuracy across all people platforms.
• Coordinate procurement of equipment, software, and benefits-related tools.
• Maintain relationships with key vendors and oversee renewals, invoices, and inventory.
• Support budget tracking for People Operations initiatives.
• Partner with hiring managers and recruiters to schedule interviews, manage candidate communications, and ensure a world-class candidate experience.
• Track recruiting metrics and help optimize hiring processes as we scale.
• Support the administration of benefits, payroll inputs, and employee engagement initiatives.
• Assist in planning company-wide events, offsites, and internal communications.
• Identify process improvements that make Solace more efficient and delightful to work at.

Benefits

• Mission-driven team changing the future of healthcare.
• High-impact role with visibility across the organization.
• Collaborative, remote-first culture.
• Opportunity to grow as we scale our team and operational foundations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level