People Experience Manager

Garner Health•New York City, NY

1d•$150,000 - $180,000•Hybrid

About The Position

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We’re looking for an exceptional People Experience Manager to join our People Team and lead our Employee Experience and Facilities functions. This role is responsible for designing and scaling the programs, environments, and systems that enable Garner’s team to perform at the highest level. You will play a critical role in shaping a hybrid work experience that attracts top talent, accelerates onboarding, strengthens culture, and enables employees to do the best work of their careers. This is a highly cross-functional, high-impact role reporting to the Head of People, with two direct reports. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office at least 3 days per week on Tuesday, Wednesday and Thursday.

Requirements

Experience across both startups and mature companies, including at least 2 years leading an Employee Experience function and at least 1 year leading a Facilities function
Ability to simultaneously manage a wide variety of both strategic and operational workstreams
Propensity to think in terms of systems, always seeing the full picture and designing for scale
Strong analytical and technical abilities, including proficiency in Google Sheets and Claude Code (or similar)
Proven ability to build and lead a high-impact team, setting a high bar for execution and investing in the growth of their people
Deep belief that employee experience should directly enable business performance
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Responsibilities

Onboarding: Design and continuously improve a best-in-class onboarding experience that enables new hires to contribute meaningfully from Day 1
Recognition & Milestones: Build and scale programs that make our employees feel valued and motivated to continue pushing boundaries, and celebrate key moments across the employee journey
Engagement & Social Infrastructure: Architect high-quality offsites, events, and social programs that strengthen relationships and foster collaboration
Hybrid Work Experience: Define and operationalize ways of working that maximize efficiency and inclusion across in-person and remote teams
Culture & Organizational Development: Partner with the Head of People to identify organizational gaps and design targeted programs that reinforce a high-performance, feedback-driven culture
Workplace Operations: Oversee office operations and manage the Office Manager to ensure a seamless, safe, and fulfilling in-office experience
Vendor & Budget Management : Own vendor selection, relationships, and budgets across Facilities and Employee Experience to ensure scalable, high-impact operations
Real Estate Planning: Partner with Finance and IT to proactively plan and execute on office expansion needs as headcount scales rapidly