People Experience Coordinator

Ardelyx • Waltham, MA

2d • $46 - $57 • Onsite

About The Position

The People Experience Coordinator greets our employees and visitors when they come into Ardelyx’s Waltham, MA office and helps make their experience productive, easy and enjoyable. This role is also a key partner to the HR team responsible for managing front-desk operations, supporting employee and candidate experience, and providing administrative and scheduling support to the CHRO and HR team.
The People Experience Coordinator role is perfect for a dedicated and organized individual who truly enjoys providing excellent service and ensuring all our events – big and small – run smoothly. Your on-site support, can-do attitude, attention to detail and friendly approach really makes a difference to our team, visitors and our culture.

Requirements

• 1–3 years of experience in office coordination, front desk, HR support, or executive administration.
• Experience in biotech, pharma, healthcare, or other regulated environments preferred.
• Strong organizational and multitasking skills in a fast-paced setting.
• High level of professionalism, discretion, and confidentiality.
• Excellent communication and interpersonal skills.
• Ability to be on-site during normal business hours in our Waltham, MA office Monday-Friday.

Nice To Haves

• Experience supporting senior executives (CHRO or HR leadership preferred).
• Experience with HR systems.
• Experience coordinating interviews and onboarding processes.
• Familiarity with compliance-driven or regulated workplace environments.

Responsibilities

• Serve as the first point of contact for employees, candidates, and visitors; create a professional and welcoming environment.
• Manage front desk operations, including visitor check-in, deliveries, and visiting team members from other U.S. locations.
• Serve as the primary point of contact with Commercial team for scheduling and coordinating the use of the Oswinkle Training Center, including catering and on-site requests to support training needs.
• Work closely with training room users & IT to ensure proper room and technical set-up.
• Coordinate Waltham conference room scheduling and ensure rooms are properly set up and maintained.
• Oversee all hospitality aspects of the office including ordering supplies, mail and package distribution, ordering and managing refreshments, allowing teams to focus on core projects.
• Partner with Facilities and IT to relay time sensitive workplace requests.
• Support company events, on-site team meetings, leadership visits, and serve as the on-site lunch program liaison.
• Act as an accessible, trusted point of contact for basic HR questions and guidance (routing to appropriate HRBPs when needed).
• Assist with onboarding arrangements, such as welcoming new hires, coordinating badges, and ensuring everything is ready for their first day.
• Assist with interview coordination, candidate hosting, and scheduling.
• Help maintain HR documentation, trackers, and confidential files.
• Assist with HR programs like engagement initiatives, training sessions, and employee communications to help create a positive and connected workplace.
• Provide direct administrative support to the CHRO, including calendar management and meeting prioritization.
• Support planning and logistics for HR leadership meetings, off-sites, and strategic sessions.
• Manage sensitive and confidential information with the highest level of discretion.
• Manage and process expense reports as needed, ensuring accuracy, timely submission, and compliance with company policies and reimbursement guidelines.

Benefits

• Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed