People Development Partner

CHYM•San Francisco, CA

10d•Hybrid

About The Position

Chime is looking for a strategic, creative, and technical People Development Partner to design, facilitate, and scale programs that strengthen individual, team, manager, and organizational performance. In this role, you'll blend learning strategy, instructional design, systems thinking, and stakeholder partnership to build development experiences that help Chimers grow and deliver impact in a fast-moving environment. This role uniquely combines strategic program design with tactical performance enablement. You’ll design programs and build or integrate AI-enabled tools that embed learning in the flow of work (e.g., Slack micro-learning, GPT-driven performance support, self-service resources). You’ll directly support critical performance cycles (annual and mid-year reviews) by creating enablement tools, manager resources, and communications that drive clarity and accountability. You’ll also create, manage, and continually improve our People Development presence on Interchange (our intranet), ensuring content is easy to find, actionable, and continuously refreshed. This role is ideal for someone who loves balancing craft and strategy, collaborating deeply across the People Team and business, building scalable solutions that truly move the needle, and thriving in the tactical execution of performance cycles. You’ll support capability building for individual contributors (ICs), teams, and managers year‑round, with heightened intensity during performance review periods. The base salary offered for this role and level of experience will begin at $130,050.00 and up to $180,600.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Requirements

Proven experience designing and scaling development programs across diverse audiences (ICs, teams, managers), with demonstrated ability to balance strategic program design with hands-on execution.
Direct experience supporting performance management cycles -- creating enablement materials, manager guides, communication toolkits, and workflow resources for annual reviews and mid‑year check‑ins (or similar processes).
Strong technical fluency -- building or integrating AI/GPT tools, micro‑learning workflows, knowledge systems, and learning automation that embed development in daily work.
Experience designing solutions that strengthen manager capability or support broader talent systems such as performance management, feedback culture, career development, or onboarding.
Exceptional communication skills with the ability to simplify complexity, write clear enablement content, and influence stakeholders across all levels.
A strategic mindset paired with strong executional rigor -- able to zoom out to design systems and zoom in to build, launch, and iterate on them, especially during high-stakes moments like performance cycles.
Ability to diagnose skill gaps and deliver targeted interventions that drive measurable outcomes in learning, performance, and organizational effectiveness.
Experience maintaining intranet/knowledge systems to support self-service learning and performance enablement, ensuring resources are well-organized and easy to access.
Strong facilitation skills used intentionally when the impact justifies it -- comfortable leading sessions for leaders, managers, or cross-functional teams.
7+ years in Learning & Development (L&D), Talent Development, Organizational Effectiveness, or related fields; high‑growth experience preferred.

Responsibilities

Design and implement enterprise-wide development programs that elevate individual, team, and cross-functional effectiveness across the employee lifecycle.
Lead tactical performance enablement during annual and mid-year review cycles by building manager toolkits, writing enablement communications, creating workflow guides, and ensuring seamless execution of performance processes.
Support manager capability building by creating simple, scalable tools and resources that help managers lead with clarity, deliver effective feedback, conduct meaningful performance conversations, and drive accountability.
Build and operationalize AI-enabled learning solutions -- including GPT agents, Slack micro-learning flows, performance support tools, and other embedded, in‑the-flow resources that support real‑time performance and growth.
Apply and uphold Chime’s responsible AI practices (privacy, security, bias mitigation) across all AI-enabled solutions.
Create, manage, and continually improve People Development content on the Chime intranet, ensuring resources are clear, current, and widely adopted, with special focus on performance enablement materials during review cycles.
Partner with People Partners, People Analytics, and business leaders to diagnose capability gaps and design targeted, data-driven development and performance solutions.
Lead high-impact facilitation selectively when it meaningfully advances learning and enable others to deliver high‑quality learning and performance enablement at scale.
Measure program success using quantitative and qualitative insights; iterate rapidly to improve adoption, engagement, and impact across development programs and performance processes.
Scale learning and enablement across distributed teams using blended modalities (live, async, digital, AI‑enabled).

Benefits

Full-time employees are also eligible for a bonus, competitive equity package, and benefits.
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

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