HomeServe-posted 10 months ago
$17 - $23/Yr
Full-time • Entry Level
Chattanooga, TN
Specialty Trade Contractors

HomeServe USA, a Brookfield Infrastructure Group portfolio company is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great Place to Work the last five years. What does HomeServe do and what makes it so great? Well, we're glad you asked! We put people at the heart of everything we do. That's priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their A/C working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. No matter your role at HomeServe, you're part of a growing team that's working to make home repairs and improvements easy.

  • Provide first line communication to employees in a customer-focused manner and execute the administrative activities related to the employee life cycle.
  • Support the day-to-day administrative tasks of the People Operations Team such as processing new hires, terminations, leave of absence intake questions, employee data changes, and document management in our HRIS System.
  • Assist with our I-9 program including; employee outreach, I9 completion, and E-Verify.
  • Process and verify onboarding documentation.
  • Respond to written and verbal inquiries in accordance with SLAs from a variety of internal and external sources for the purpose of resolving problems, providing information and or/referring to the appropriate COE or person.
  • Provide outstanding service to employees that are seeking information or clarity around HR processes or redirecting them as appropriate.
  • Process unemployment data requests and coordinate the information gathering process from PBP's.
  • Assist with assigning new hire compliance training in LMS.
  • Complete tasks related to the offboarding process of employees.
  • Complete tasks related to the return-to-work process for employees.
  • Perform other duties as assigned.
  • 1-2 years' experience processing routine HR administrative tasks.
  • Strong written and verbal communication skills with an ability to communicate with people in all walks of life.
  • Organized and detail-oriented with strong time management and multitasking skills.
  • Excellent customer service skills.
  • Comfortable with O365 Technology and strong decision-making skills.
  • Ability to take initiative and work independently.
  • Demonstrates attention to detail.
  • Ability to function well in a high-paced and at times stressful environment.
  • Competitive compensation
  • Career development and advancement opportunities
  • Casual attire throughout the week
  • Friendly, open and team oriented work atmosphere
  • Excellent benefits including generous medical, vision, dental and life & disability insurance
  • 401(k) plan with a company match
  • Eligibility to enroll in up to two HomeServe coverage plans paid for by the company
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