People & Change Manager

Protiviti • Charlotte, NC

1d • Hybrid

About The Position

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.
Protiviti is looking for a People & Change Manager to join our growing Business Performance Improvement team. As a Manager, you’ll be an integral part of our People & Change practice to grow our business, help to identify new opportunities and work with our clients to deliver people-focused transformation solutions. With a focus on Talent Advisory and/or Change Enablement, you'll vision leading strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs using the latest AI tools and leading methods. You’ll contribute to growing our People & Change business, developing lasting relationships with our clients and furthering relationships through delivery excellence. You’ll foster a network inside and outside of Protiviti and serve as an ambassador of People & Change as we grow this segment. You will also be a mentor and delivery coach to teams as you oversee the successful completion of our work in the areas of Talent Advisory, Change Enablement, HR Transformation, Work and Rewards, Employee Experience and Culture, and HR Audit and Compliance.

Requirements

• Demonstrated experience with: Supporting or leading technology change initiatives, including process transformations and/or implementing new systems, tools and platforms.
• Conducting work activity analyses, such as talent skilling calibration, workflow optimization, or identifying gaps in processes.
• Facilitating design thinking workshops or sessions with clients or teams to drive innovation, problem-solving, and creative solutions.
• Analyzing and enhancing existing HR processes to ensure compliance with regulatory requirements and alignment with best practices.
• Acting as a strategic advisor on operational effectiveness and continuous improvement opportunities.
• Utilizing AI tools and technology as accelerators to improve efficiency, enhance decision-making, or optimize workflows in projects or processes.
• Evaluating, summarizing, organizing, and interpreting data.
• Ability to support and develop business proposals, including scoping, solution design, and presenting recommendations to stakeholders.
• Establishing and cultivating business relationships and a professional network, including with senior executives.
• Ability to translate and communicate risk topics and issues to client personnel, including executives.
• Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.
• Bachelor’s degree from accredited university in relevant academic area or equivalent relevant work experience
• 5+ years working in Human Capital Consulting, Human Resources or Change Management, or related field.
• Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint.
• Secondary emphasis on Visio and Access.

Nice To Haves

• Consulting experience is highly preferred.
• Experience with ERP implementation (e.g., Workday, SAP, Oracle, ServiceNow).
• OrgVue or Prosci certification preferred.
• Professional certification such as PHR, SPHR, SHRM-CP, SHRM SCP, PMP or similar is a plus.

Responsibilities

• Contribute to growing our People & Change business
• Developing lasting relationships with our clients and furthering relationships through delivery excellence
• Foster a network inside and outside of Protiviti and serve as an ambassador of People & Change as we grow this segment
• Mentor and delivery coach to teams as you oversee the successful completion of our work in the areas of Talent Advisory, Change Enablement, HR Transformation, Work and Rewards, Employee Experience and Culture, and HR Audit and Compliance
• Contribute to the preparation of client proposals and strategies to win new business
• Identifying opportunities to integrate product solutions and resources to improve client service capabilities

Benefits

• Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability.
• We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions.
• We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year.
• Protiviti also recognizes up to 11 paid holidays each calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager