People and Culture Manager - The Banneker Hotel

Valor Hospitality Partners

104d

About The Position

Join our team as the People and Culture Manager for The Banneker Hotel in Washington, DC. The ideal candidate has experience in a hotel or retail setting, working closely with team members of all levels. This person supports the General Manager to ensure we have excellent hiring, training and employee support systems in place. If you have a passion for people and hospitality, we would love to meet you! Responsible for various duties associated with the human resource function at the hotel ensuring compliance with all company and legal policies and procedures.

Requirements

• Education: Two to Four year college degree or equivalent education/experience.
• Experience: Minimum 5 years’ experience in a related position. Hotel experience preferred.
• Ability to manage a wide-range of information.
• Requires a working knowledge of business and management principles and practices involved in planning and coordination of people and resources.
• Possess excellent oral, written and presentation skills.
• Ability to establish priorities consistent with department/hotel objectives.
• Listen effectively.
• Operate within the guidelines of the Foundation Document.
• Communicate to both guests and fellow associates, professionally and positively.
• Knowledge of principles and procedures for all aspects of human resources areas to include recruitment, screening, selection, on-boarding, coaching, counseling, documenting, evaluating, and terminating.
• Knowledge of local, county, state, and federal employment laws as it relates to the hiring and retention of associates.
• Excellent computer skills necessary to manage the HRIS and payroll platforms, as well as prepare spreadsheets and various documents using the applicable software provided/approved by corporate office.
• Effective reading, writing, communication, and reasoning skills mandatory.

Responsibilities

• Delivers sound results by championing implementations, tracking results, problem solving, and leveraging efforts whenever possible.
• Maintains computerized filing systems as well as various printed files with ease of retrieval.
• Coordinates strategies to ensure cohesiveness and consistency with brand standards and company policies.
• Performs reference checks on all potential candidates prior to offers of employment being made.
• Enters data for background checks on all potential candidates, waiting on results from corporate before hiring.
• Communicates with Regional Director of Human Resources to ensure strategies, plans and actions are in alignment with company goals and objectives.
• Spearheads the completion of the annual engagement survey for the hotel under the direction of the Regional Director of Human Resources, meeting all deadlines and implementing recommended follow-up with survey results.
• Assists with vetting potential candidates for hire, assisting with building bench strength and talent for the hotel.
• Serves as a key change agent for initiatives which have high employee impact.
• Monitors effective use of Adams Keegan platform by managers and associates, assisting with resolution of problems/issues.
• Creates value through proactive approaches which will affect performance outcome or control cost.
• Participates in succession planning activities in the market, as requested.
• Conducts wage and benefit surveys at least twice a year, forwarding results to the Regional Director of Human Resources for analyzing and feedback.
• Uses Adams Keegan platform to complete bi-weekly payroll and off-cycle payroll as needed.
• Under the guidance of the General Manager interviews, hires, and trains the Human Resource Coordinator ensuring the individual demonstrates strong functional expertise, creativity, and leadership.
• Serves as ‘coach’ and facilitator for managers of the selection process and appropriate interviewing procedures.
• Assists department managers on developing a strategy for staffing, ensuring compensation offered is within corporate guidelines, property budget requirements, and benefits are explained according to company policy.
• Coordinates with hiring managers to ensure appropriate sourcing and recruitment strategies are implemented and followed.
• Assists managers in the hiring and evaluating of hourly associates, ensuring consistency throughout the hotel.
• Presents creative ideas for various awareness projects and associate functions.
• Assists the General Manager with appropriate documentation for ‘out of guidelines’ requests for compensation for associates, providing requested back-up to the requests.
• Actively listens and uses appropriate communication skills to deliver and explain complex information ensuring associates understand and have the opportunity to ask questions for clarity.
• Gathers information relative to associate issues, disciplinary actions, performance improvement plans, coaching and counseling sessions, etc. and ensures documentation is written, thorough, factual, and timely before submitting to the General Manager and the Regional Director of Human Resources.
• Provides guidance and feedback to assist associates in developing skills and expertise to better utilize their talent and meet their goals.
• Understands and utilizes business information in order to manage the daily operation of the human resources department, presenting innovative solutions to challenges.
• Regular and punctual in attendance.
• Performs other duties as requested.

Benefits

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO beginning after ninety (90) days of employment
• 401k with employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees