People and Culture Generalist

Four Seasons•San Francisco, CA

20d•$37•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean. Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right. This key role is responsible for managing the day-to-day operation of the People and Culture department. You will be a part of our dynamic team, delivering service with energy and enthusiasm to our internal and external guests. A strong sense of integrity, a determined character, and a positive attitude will make you the most successful candidate for the role.

Requirements

At least 2 years of experience as a People and Culture (HR) Supervisor or Generalist.
A general working knowledge of labor laws (Local, State, and Federal) and union relations.
Experience in process development and implementation
Verbal and written command of the English language (multi-lingual preferred).
Ability to quickly and positively establish rapport.
Excellent communication and problem-solving skills.
Strong leadership and organizational skills.
Experience with HRIS systems; Workday preferred.
Strong Attention to detail
Excellent emotional intelligence and interpersonal skills.
Strong proficiency with Microsoft Office.
U.S. work authorization is required for this position.

Nice To Haves

College education in Human Resources or Hospitality Business Management or equivalent experience preferred.
Preference for candidates who have experience working with Collective Bargaining Agreements.

Responsibilities

Coordinates all aspects of recruitment including job postings, interviews and job offers, tracking applicants and ensuring follow up.
Manages benefits administration and billing processes.
Administrates the Leave of Absence program.
Provides guidance and counsel to employees and managers.
Champions the employee experience through organization of activities, communication tools and programming including employee of the month celebrations.
Strategic partner with Assistant Director of People and Culture to ensure continuous growth within our hotel and team.
Alongside the Assistant Director, facilitates the learning and development process within the hotel.

Benefits

Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
401(k) Retirement Plan
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Be yourself and become a member of a work family that cares about you and invests in your development
Master your craft here and abroad! Seasonal “Task Force” opportunities are available
Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates
… and so much more!