Pension Technology Consultant

WTW • Arlington, VA

6d

About The Position

In this challenging role as a Technical Consultant, you will contribute as part
of a team to the entire range of retirement administration projects. If you’re
looking for an exciting opportunity, with one of the leaders in the defined
benefit outsourcing business and the opportunity to grow and develop your
career, apply now.

The Role

As a Technical Consultant you will play a key role for our pension
administration software and service delivery business by serving as the central
link between clients and internal team members in the delivery of client
projects. You will collaborate with other Towers Watson lines of business to
develop, implement and maintain technology–based solutions and services that
meet client requirements and Towers Watson commitments. You will use your system
development knowledge, defined benefit expertise and management experience to
oversee new system implementations and the maintenance of existing systems and
ongoing services. You will play a key role in managing and expanding client
relationships. You will have the opportunity to grow your project, management,
consulting, client management, leadership and defined benefit knowledge and
business acumen. Other responsibilities include:

Responsibilities

• Drive superior, consistent project management for concurrent projects
• Translate business needs into comprehensive project plans including objectives, timeline, deliverables, budget and quality standards
• Serve as the day to day project lead, ensuring the progress of teams against established goals
• Serve as primary, daily contact to clients on delivery of services
• Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers
• Develop a trusted advisor relationship with client contacts through efficient, quality execution of projects, effective communication, and value added consulting advice
• Provide value added consulting to clients concerning defined benefit system implementation and ongoing administration including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, etc.
• Efficiently and effectively trouble shoot and resolve client issues
• Train clients on use of new tools and approaches
• Contribute to the development of new tools, processes and solutions to meet clients’ outsourcing and broader human resources needs
• Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions
• Manage performance of teams composed of Retirement Implementation Specialists (RIS), Calculation Developers, Data Analysts, operational Centers of Excellence (COE) and others against project goals
• Hold regular meetings to monitor progress and identify any issues
• Support the generation of new business to current clients through identification and introduction of new products and services that meet client needs
• Participate in finalist presentations and other activities to help close new business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed