Pension Coordinator (Hartford, CT)

CVS Health

2d • $17 - $31 • Hybrid

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Pension Coordinator will be responsible for providing accurate and timely support to internal and external Large Case Pensions customers working independently within prescribed policies, procedures and service metrics for routine questions, data changes, payment stop and reissue. Additional responsibilities will include scanning and electronically documenting management functions. Hybrid Work Model The Pension Coordinator is required to report to the office every Tuesday, Wednesday, Thursday. Schedule: Monday-Friday 7:30am-4:00pm EST.

Requirements

• Knowledge Of: Phone etiquette, 1 yr customer service, Microsoft Office products.
• Skill In: Strong organization skills, attention to detail and accuracy.
• Ability To: Work effectively in a team environment and adapt to changing priorities, be responsible and reliable. Strong written and oral communication skills.

Nice To Haves

• Knowledge Of: Call Center and file management experience, knowledge or experience in pensions, bilingual language.
• Skill In: Strong organizational skills, attention to detail and accuracy, strong Excel and Word skills.

Responsibilities

• providing accurate and timely support to internal and external Large Case Pensions customers working independently within prescribed policies, procedures and service metrics for routine questions, data changes, payment stop and reissue
• scanning and electronically documenting management functions

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees