Server

Pelican Brewing Company•Pacific City, OR

About The Position

Being of service to facilitate memorable moments, meaningful connections, inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of food and beverage menus and our local areas and attractions and provide a superior level of service to our guests while maintaining speed and efficiency.

Requirements

Two years of Front of House restaurant experience
Cash handling knowledge and experience
OLCC Certification and Food Handler’s Certification
Professional and positive attitude
Knowledge of beer and cocktail programming
Physical endurance to move quickly and ability to carry large trays
Job requires possible nights, weekends, holidays shifts.

Responsibilities

Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH.
Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
Communicates effectively with team to streamline communication about any ticket issues or menu changes throughout shift.
Removes dishes and glasses from tables as they see fit, when delivering food.
Delivers additional requests such as sauce, napkins, or extra plates to guests in a timely manner, when asked.
Can work in a fast-paced environment and remain calm and agile when faced with challenges.
Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
Assists other service personnel as needed.
Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
Maintains knowledge and provides information to guests of Pelican menu items, events, and community involvement.
Assist with Banquets when scheduled- set up, break down PDR, relay food, drinks, and information to the appropriate team members
Other duties to be assigned as requested