Pega UI/UX Lead Developer - Vice President

Citi•Irving, TX

About The Position

Contribute to complex design projects and has expert Pega7/Pega8/Pega24 knowledge based on in-depth experience and history of successful projects on Customer Service Applications Experience on using Pega GenAI tools for seamless Development. Design and develop end-to-end Pega applications leveraging Pega Rules Process Commander (PRPC), Cosmos, and Constellation design systems to deliver intuitive, efficient, and scalable user experiences. Collaborate with business architects, User Experience (UX) designers, and developers to translate requirements into user-centric designs, workflows, and technical components. Build and configure case types, data models, process flows, decision rules, and UI components ensuring alignment with business objectives and guardrail compliance. Design responsive and accessible user interfaces using sections, harnesses, layouts, and dynamic containers consistent with enterprise UI/UX standards. Implement integrations with external systems using REST, SOAP, and other connectors to enable seamless data exchange and process automation. Apply human-centered design principles through wireframes, prototypes, and usability testing to optimize user journeys and adoption. Ensure performance, maintainability, and reusability through modular rule design, version control, and adherence to Pega best practices. Troubleshoot and resolve User Interface (UI), workflow, and integration issues, ensuring high-quality deliverables across browsers and devices. Participate in Agile/Scrum ceremonies, contributing to sprint planning, estimation, and reviews while ensuring timely delivery. Mentor and collaborate across teams, supporting User Experience (UX) governance, design reviews, and continuous improvement of design and development standards. Manage technical implementation tasks to ensure work is delivered on-time and on-budget. Use Pega7/Pega8/Pega24 architecture, security model, and service interfaces to build effective software solution. Ability to translate complex business requirement into functional technical requirement using requirement gathering sessions and available industry standard tools. Ensures that systems are built for change, are reusable, and are maintainable. Development support and design consultation for development activities. Effectively troubleshoot technical issues as they arise during the project life cycle. Performance monitoring, tuning and optimization. Interaction with partner development, testing, and support teams to deliver end-to-end solutions.

Requirements

Experience on using Pega GenAI tools for seamless Development.
Experience with Pega7/Pega8/Pega24 versions
CSSA (Certified Senior System Architect) certification and/or PEGA LSA (Lead System Architect) certification
Knowledge on Pega Smart Investigate/ Customer Service/ Dispute frameworks
Extensive experience system analysis and in programming of software applications
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of Applications Development
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Bachelor's/University degree in Computer Science or related field or equivalent experience
6+ years of relevant experience in application development or systems analysis role, related to Pega
Relational Database Management System (RDBMS) and Web technologies experience
Performance monitoring and tuning experience

Nice To Haves

Working knowledge on Pega Chat
Exposure to Constellation UI migration
Domain knowledge of banking is preferred
SQL, HTML, and JavaScript experience is preferred
Master's degree preferred

Responsibilities

Contribute to complex design projects
Design and develop end-to-end Pega applications leveraging Pega Rules Process Commander (PRPC), Cosmos, and Constellation design systems
Collaborate with business architects, User Experience (UX) designers, and developers to translate requirements into user-centric designs, workflows, and technical components
Build and configure case types, data models, process flows, decision rules, and UI components ensuring alignment with business objectives and guardrail compliance
Design responsive and accessible user interfaces using sections, harnesses, layouts, and dynamic containers consistent with enterprise UI/UX standards
Implement integrations with external systems using REST, SOAP, and other connectors to enable seamless data exchange and process automation
Apply human-centered design principles through wireframes, prototypes, and usability testing to optimize user journeys and adoption
Ensure performance, maintainability, and reusability through modular rule design, version control, and adherence to Pega best practices
Troubleshoot and resolve User Interface (UI), workflow, and integration issues, ensuring high-quality deliverables across browsers and devices
Participate in Agile/Scrum ceremonies, contributing to sprint planning, estimation, and reviews while ensuring timely delivery
Mentor and collaborate across teams, supporting User Experience (UX) governance, design reviews, and continuous improvement of design and development standards
Manage technical implementation tasks to ensure work is delivered on-time and on-budget
Use Pega7/Pega8/Pega24 architecture, security model, and service interfaces to build effective software solution
Ability to translate complex business requirement into functional technical requirement using requirement gathering sessions and available industry standard tools
Ensures that systems are built for change, are reusable, and are maintainable
Development support and design consultation for development activities
Effectively troubleshoot technical issues as they arise during the project life cycle
Performance monitoring, tuning and optimization
Interaction with partner development, testing, and support teams to deliver end-to-end solutions