Wells Fargo-posted 3 months ago
$119,000 - $206,000/Yr
Full-time • Mid Level
Hybrid • Minneapolis, MN
1,001-5,000 employees
Credit Intermediation and Related Activities

Wells Fargo is seeking a strategic, solution-oriented leader to serve as the Pega Solutions & AI-Powered Workflow Lead within the COO AI Center of Excellence. In this role, you will directly influence and shape how work gets done across the Chief Operating Office. You'll be at the forefront of designing intelligent, user-centric workflow solutions that simplify processes, unlock efficiency, and empower teams. As the primary Pega Solution Consultant and Relationship Manager, you'll bridge business needs with smart, scalable solutions and collaborate across teams, influence decision-making, and help build a future where AI and automation drive meaningful change. You'll also lead the intake and evaluation of all workflow opportunities, ensuring they align with enterprise priorities and deliver real value. From idea to execution, you'll guide business case development and co-create product roadmaps that make a measurable impact.

  • Lead the end-to-end design of Pega-based workflow solutions that are intuitive, scalable, and aligned with business goals.
  • Translate complex business requirements into clear, actionable solution designs.
  • Collaborate closely with engineering, design, and operations teams to ensure seamless implementation and a strong user experience.
  • Own and evolve the intake process for all workflow opportunities across the Chief Operating Office.
  • Evaluate proposed solutions for strategic alignment, feasibility, and potential impact.
  • Partner with finance and business stakeholders to develop compelling business cases and define success metrics.
  • Define and maintain the product roadmap for Pega GenAI-powered workflow solutions.
  • Prioritize features and enhancements based on business value, user feedback, and delivery capacity.
  • Drive agile collaboration across cross-functional teams to ensure timely, high-quality releases.
  • Act as the primary point of contact between business units, engineering teams, and external partners.
  • Facilitate workshops, demos, and feedback sessions to ensure alignment, transparency, and shared ownership of outcomes.
  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Proven experience in digital product management with a focus on solution design, workflow optimization, and delivering measurable business outcomes.
  • Deep understanding of Pega solution architecture, including business process design and configuration best practices.
  • Hands-on experience with Pega GenAI features and how they can be applied to enhance workflow intelligence and automation.
  • Exceptional relationship management and communication skills, with the ability to engage both technical and non-technical stakeholders.
  • Familiarity with SaaS platforms and cloud-native solution design principles.
  • Experience analyzing workflow performance and identifying opportunities for optimization and variance reduction.
  • Strong grasp of enterprise integration patterns and user-centric design methodologies.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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