Peer Support Team Lead

OVP Health•Massillon, OH

2d•Onsite

About The Position

The Team lead’s role is to guide a team of peer/BHT staff to achieve specific goals and objectives. This includes organizing work, delegating tasks, motivating team members, and facilitating communication. They also play a role in problem-solving, performance management, and fostering a positive team environment. In addition, the Team Leader is responsible for the daily supervision of the peer support/BHT team, ensuring all processes and procedures are followed. Duties include but are not limited to assisting the team in supporting the individuals in treatment, managing compliance to the daily schedule and monitoring the safety of all residents.

Requirements

Must have High School Diploma or GED.
2-3 years of experience within personal recovery model.
Ohio Peer Support Specialist Certification
CPR/BLS Certification required.
Ability to utilize individual and group skills.
Strong knowledge of local community behavioral health services.
Ability to lead a team to a common goal
Excellent communication skills.
Attention to detail.
Ability to thrive during stressful situations.
Superior organizational skills.
Ability to communicate with the treatment team and assist in ensuring the safety of the client.
Computer literate with experience in a Windows environment.
Ability to work independently with minimal supervision
Ability to prioritize work and work-related responsibilities
Inspire hope that people can and do recover.
Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description.

Nice To Haves

Wellness Recovery Action Plan Certification preferred.
Experience in leadership is preferred.

Responsibilities

Knowledge of rules and guidelines of the recovery center de-escalation techniques.
Lead the Peer Support/BHT staff and promote a team environment.
Implement processes and procedures specific to the peer support/BHT departments.
Assures compliance with established protocols, policies and procedures and identifies opportunities to update existing practices and policies.
Responsible for performing routine and random audits of documentation to support quality and consistency.
Help break down barriers of experience and understanding, as well as power dynamics that may get in the way of working with other members of the treatment team.
Walk with people on their recovery journeys; dispel myths about what it means to have a mental health condition or substance use disorder.
Assist people with finding and following their own recovery paths, without judgment, expectation, rules, or requirements.
Mentors new peers and BHTs on the role and monitor boundary concerns.
Facilitate the selection of weekly peer mentors.
Establish presence and perform routine rounds inside and outside of building.
Help transport patients or retrieve facility goods in OVP Health vehicles when needed.
Facilitates peer groups and completes all documentation.
Assists with assignments for accompanying appointments.
Coordinates outside meetings and community involvement.
Assists in monitoring of resident 12-step meeting to ensure effective and appropriate discussions.
Facilitates store run and ensures accurate ordering and receiving.
Monitors compliance of roll call and patient monitoring.
Assists with distribution of daily assignments.
Works in collaboration with the leadership team to communicate any concerns or barriers.
Communicates with team in a manner that supports growth and development.
Attends weekly supervision meeting.
Monitors distribution of surveys to gauge satisfaction of the residents.
Ensures coordination of weekly graduation ceremonies.
Assists the Supervisor with job performance evaluations and coaching of the team.
Is responsible for oversight of the peer support/BHT department in the absence of the Supervisor.
Other duties as assigned.