Peer Support Supervisor

Families and Youth Inc•Las Cruces, NM

19d

About The Position

The Peer Support Supervisor provides leadership, supervision, and professional development support for FYI+'s peer support workforce, including Youth Peer Support Specialists, Family Peer Support Workers, and Recovery Peer Support Specialists. This position is responsible for ensuring quality peer support service delivery, maintaining program fidelity to peer support principles, and supporting the professional growth and wellness of peer support staff. As a supervisor with lived experience, this role models the integration of peer support values into organizational culture while bridging peer and clinical staff. The Peer Support Supervisor upholds the National Practice Guidelines for Peer Specialists and Supervisors, ensuring that supervision honors the unique, non-clinical nature of peer support while meeting administrative and quality requirements.

Requirements

Personal lived experience with behavioral health challenges, substance use recovery, and/or family member experience navigating systems
Currently in stable recovery/wellness with demonstrated long-term stability
Deep understanding of peer support principles, values, and ethics from personal practice
High school diploma or GED required; Associate's or Bachelor's degree in human services, social work, psychology, or related field strongly preferred
Minimum 3 years of experience providing peer support services
Minimum 1 year of supervisory, lead, or mentoring experience (formal or informal)
Experience working in behavioral health, social services, or community-based settings
Current New Mexico Certified Peer Support Worker (CPSW), Certified Family Peer Support Worker (CFPSW), or Youth Peer Support Specialist (YPSS) certification required
Valid New Mexico Driver's License with acceptable driving record
Ability to pass comprehensive background check

Nice To Haves

Peer supervision training/certification preferred or ability to complete within 12 months
Bilingual English/Spanish strongly preferred

Responsibilities

Provide weekly individual and group supervision to peer support staff.
Ensure role clarity, healthy boundaries, and adherence to peer support values.
Support staff wellness, prevent burnout, and address ethical or boundary concerns.
Identify training needs, coordinate professional development, and complete performance evaluations.
Assist staff in obtaining and maintaining required certifications.
Ensure peer support services meet CCBHC standards and compliance requirements.
Monitor documentation quality and timeliness.
Track program data for reporting and quality improvement.
Manage schedules, caseloads, and workload distribution.
Participate in hiring, onboarding, and policy/procedure development.
Coordinate peer support activities across sites.
Serve as liaison between peer support staff and leadership.
Advocate for peer support values and educate teams on peer roles and boundaries.
Support integration of peer support within multidisciplinary treatment teams.
Participate in leadership meetings and organizational planning.
Maintain a small caseload to stay connected to practice.
Provide backup coverage and model effective peer support through co-facilitation and shadowing.
Support staff during complex or crisis situations.