Peer Support Specialist

Turning Point of Central California, Inc. • Fresno, CA

1d • $21 • Onsite

About The Position

The Peer Support Specialist reports to the Assistant Program Director and/or
Program Director and serves as a client advocate, provides information and peer
support to clients in office outpatient settings, performs a wide range of tasks
to assist clients in regaining control over their own lives and over their own
recovery process.

Requirements

• High school diploma or GED.
• Current certified training in emergency first aid procedures, preferred.
• Ability to communicate effectively and proficiently in written and spoken English.
• Ability to establish trusting relationships with peers.
• Ability to work independently and as a part of a team.
• Must have strong interpersonal and problem-solving skills.
• Work effectively with diverse ethnic, cultural, religious, socioeconomic, and professional groups of people.
• Ability to operate within Electronic Health Records (EHR) system.
• Intermediate computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.
• Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
• Ability to pass a pre-employment criminal background check.
• Ability to pass a pre-employment drug screen and TB test.

Nice To Haves

• Current certified training in emergency first aid procedures, preferred.

Responsibilities

• Assist with needs of program treatment staff and clients to provide quality services to Severely Mental Ill (SMI) clients of the program.
• Remain in full compliance with regulatory and agency policies and procedures, including ensuring confidentiality of verbal and written consumer information.
• Current or former recipient of client services or a person with lived experience (personal or family) to mental health required.
• Be present to meet and greet consumers upon arrival to the Program.
• Assure clients understand program rules and procedures.
• Attend weekly program meetings.
• Answer phones and assist with some filing and general office duties.
• Provide client transportation.
• Provide monitoring of clients while at office.
• Provide individual life skills training and facilitation of groups at program.
• Plan and organize special socialization groups and events for the clients.
• Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of clients.
• Provide timely reports on any unusual occurrences that might impact the overall program operations or the health and safety of clients or employees.
• Will think and act quickly and efficiently in emergencies.
• Will drive on Agency business.
• Physical presence in the office is required.

Benefits

• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel
• Regular work schedule (Monday through Friday, 8am - 5pm)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees