Peer Support Specialist
About The Position
Volunteers of America Upstate New York continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives. Volunteers of America of Upstate NY seeks a dedicated and compassionate Family Shelter Peer Support Specialist. This position is designed for individuals with lived experience of homelessness who are passionate about supporting and empowering families in need. The ideal candidate will provide peer support, facilitate programming, and advocate for homeless families in a safe and nurturing environment.
Requirements
- Must have personal experience with homelessness and a strong desire to help others in similar situations.
- Excellent verbal and written communication skills, with the ability to relate to diverse populations.
- A genuine understanding of the challenges homeless families face and a commitment to fostering a supportive environment.
- Strong organizational abilities to manage multiple tasks and responsibilities effectively.
- Ability to work collaboratively with staff and external partners while working independently.
- Must be willing to undergo a background check as agency policies require.
Responsibilities
- Utilize personal experience of homelessness to build rapport and trust with families.
- Offer emotional support, guidance, and encouragement to help families navigate challenges.
- Teach essential life skills and coping strategies to families, including budgeting, job searching, communication, and parenting.
- Regularly meet with families to assess their needs, set goals, and provide personalized support.
- Develop and implement engaging group activities and workshops that foster community building, skill development, and resilience among families.
- Serve as an advocate for families, connecting them to resources, services, and community support systems.
- Actively work to identify barriers to housing and support families in overcoming these challenges.
- Work closely with shelter staff, social workers, and community organizations to ensure comprehensive support for families.
- Maintain accurate records of interactions, progress, and relevant incidents to inform program development and improve services.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
