Peer Support Specialist

Turning Point of Central California, Inc. • Fresno, CA

4d • Onsite

About The Position

Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children’s Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.

The Peer Support Specialist reports to the Assistant Program Director and serves as a client advocate, provides information and peer support to clients in office outpatient settings, performs a wide range of tasks to assist clients in regaining control over their own lives and over their own recovery process.

Requirements

• High school diploma or GED.
• Current certified training in emergency first aid procedures,
• Current or former recipient of client services or a person with lived experience (personal or family) to mental health required.
• Ability to communicate effectively and proficiently in written and spoken English.
• Ability to establish trusting relationships with peers.
• Ability to work independently and as a part of a team
• Must have strong interpersonal and problem-solving skills.
• Work effectively with diverse ethnic, cultural, religious, socioeconomic, and professional groups of people.
• Ability to operate within Electronic Health Records (EHR) system.
• Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
• Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
• Ability to pass a pre-employment criminal background check.
• Ability to pass a pre-employment drug screen and TB test.

Responsibilities

• Assist with needs of program treatment staff and clients to provide quality services to Severely Mental Ill (SMI) clients of the program
• Remain in full compliance with regulatory and agency policies and procedures, including ensuring confidentiality of verbal and written consumer information.
• Assist consumers in setting up and sustaining self-help groups
• Be present to meet and greet consumers upon arrival to the Program.
• Assure clients understand program rules and procedures.
• Attend weekly program meetings.
• Answer phones and assist with some filing and general office duties.
• Provide client transportation.
• Provide monitoring of clients while at office.
• Provide individual life skills training and facilitation of groups at program
• Plan and organize special socialization groups and events for the clients.
• Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of clients.
• Provide timely reports on any unusual occurrences that might impact the overall program operation or the health and safety of clients or employees.
• Think and act quickly and efficiently in emergencies.
• Will drive on Agency business as needed.
• Physical presence in the office is required.

Benefits

• Pay Range: Class 103 ($21.26/hour)
• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED