Peer Support Specialist

Pyramid Healthcare • Franklin, NC

7d

About The Position

Pyramid Healthcare is seeking a compassionate and motivated Peer Support Specialist to join our Franklin Outpatient Program in Franklin, NC. This role is integral in helping individuals initiate, engage in, and sustain long-term recovery by leveraging lived experience, community resources, and supportive relationships throughout the treatment continuum.
🌱 Position Summary
The Peer Support Specialist assists individuals in building meaningful connections to community-based supports that promote recovery and wellness. This position provides peer-based services before, during, and after treatment engagement and works collaboratively with a multidisciplinary clinical team to support positive outcomes.

Requirements

• Peer Support Specialist Certification (NC) required
• High School Diploma or GED required
• Strong verbal, written, and interpersonal communication skills
• Ability to exercise sound judgment and respond appropriately in crisis situations
• Effective problem-solving and critical-thinking abilities
• Ability to manage sensitive situations with professionalism and empathy
• Working knowledge of federal, state, and regulatory compliance standards
• Demonstrated ability to maintain confidentiality and discretion at all times

Nice To Haves

• Associate’s degree in a Human Services–related field preferred

Responsibilities

• Provide peer-based support grounded in lived recovery experience
• Collaborate as a valued member of a multidisciplinary treatment team
• Assist individuals in developing and strengthening long-term recovery supports
• Maintain regular contact with referral sources, as directed
• Prepare and conduct concurrent reviews with referral sources under supervisor guidance
• Complete all medical record documentation accurately and in a timely manner
• Document all client interactions and collateral contacts in accordance with policy
• Participate in peer record reviews and quality improvement processes
• Maintain productive, professional relationships with all disciplines
• Keep supervisor informed of client progress, barriers, and emerging needs
• Provide transportation for clients to access community resources, as needed
• Participate in emergency services rotation, which may include crisis planning, after-hours assessments, commitment procedures, and hospital diversion
• Perform additional duties as assigned to support program operations

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED