Peer Support Specialist

Oakland Community Health Network • Pontiac, MI

79d

About The Position

The Peer Support Specialist provides peer-based support to individuals experiencing mental health challenges, with a focus on promoting recovery, independence, and self-advocacy. Drawing from personal lived experience, the Peer Support Specialist offers guidance, encouragement, and insight to help clients navigate their recovery journey. This is a 24/7 facility with shifts available across all hours. Compensation is based on experience.

Requirements

• High school diploma or GED required; Associate degree or higher preferred.
• Certified Peer Support Specialist (CPSS)
• BLS
• Recipient Right’s
• Completion of agency-specific onboarding and crisis intervention training.
• Ongoing professional development in trauma-informed care and recovery coaching.
• Minimum of two (2) years' experience in the healthcare industry within in a patient safety, patient relations, and/or risk management role accepted in lieu of college degree.

Nice To Haves

• Experience in customer service
• Experience in crisis de-escalation
• Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
• Background in recovery-oriented or trauma-informed care environments
• Experience in working with Electronic Health Record systems

Responsibilities

• Support clients in managing symptoms and pursuing recovery through shared experiences and role modeling.
• Encourage client engagement in treatment and personal growth.
• Promote self-advocacy and help clients build natural support systems.
• Assist with daily living skills, vocational goals, housing access, and financial stability.
• Facilitate social and recreational activities to enhance socialization and community integration.
• Connect clients to additional resources and peer support networks.
• Participate in team meetings and provide consultation to providers from a consumer perspective.
• Maintain awareness of client rights, cultural sensitivity, and relevant social service regulations.
• Use American Sign Language and other communication tools to support clients effectively.
• Travel to various community settings to provide direct support.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 101-250 employees