Peer Recovery Specialist

Boulder Care • NC

90d • $24 - $28

About The Position

Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care. We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers, behavioral health clinicians, and peer recovery specialists—who deliver personalized treatment, including medication-assisted treatment (MAT) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most. Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward. Boulder Care is hiring a Peer Recovery Specialist for a 100% remote, full-time position.

Requirements

• 2+ years of documented, professional experience working in peer support (required)
• 1+ years experience navigating adjunctive OUD treatment resources and referral processes
• Peer certification in state of residence - active and in good standing where available - is required
• Certification as a National Certified Peer Recovery Support Specialist (NCPRSS) through NAADAC, the Association for Addiction Professionals, is expected within 9 months of hire
• Must have a minimum two years of recovery from lived-experience in substance use and/or co-occurring mental health disorders (self-attested)
• Strong preference for individuals utilizing underrepresented pathways/modes of substance use and/or mental illness recovery
• A high degree of trustworthiness, integrity and professionalism and a relentless focus on patient confidentiality through compliance with HIPAA, 42 CFR Part II, the Boulder Care Code of Conduct and Code of Ethics, Boulder Care Standard Operating Procedures
• Ability to reach out to local and regional resources or recovery centers and help individuals leverage those resources
• Exceptional written and verbal communication
• Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level
• Demonstrates problem-solving and analytical skills appropriate for the position
• Demonstrates high ethical standards of behavior
• Maintains composure under pressure
• Regularly demonstrates Boulder’s core values

Nice To Haves

• Familiarity with medicaid billing in Oregon and/or Washington State

Responsibilities

• Conduct patient engagement in accordance with Boulder Peer Recovery Specialist policies and procedures
• Assist patients in identifying barriers to achieving sustained recovery and support by empowering them in the recovery management process
• Assess patient progress, functioning, and willingness to engage peer services in collaboration with patients and Care Team members, identifying options for short/long-term whole-health goals, and recovery plans
• Educate on and liaise for patients available community resources, and the Boulder Care program components
• Facilitate placement for higher levels of care as needed while maintaining contact with patients to enable continuity and streamline care transitions
• Escalate any crisis situations involving patients and ethical breaches involving staff to appropriate personnel/agencies in a timely manner in accordance with Boulder policies & procedures
• Assume primary role in providing social/emotional support and non-emergency-based, external, recovery-relevant resources to patients
• Maintain clear and proactive follow-up communication with patients and providers, delivering patient outcomes reports to Care Team members
• Report situations to appropriate person/s that fall under Mandatory Reporting, Duty to Warn, and the U.S. Drug Enforcement Agency’s purviews
• Represent and advocate for the patient population in company matters affecting current and prospective Boulder patients, their families, and their communities
• Maintain a working knowledge of appropriate services and resources to reduce the likelihood of health setbacks and promote improved health and well being; share resources with PRS teammates and other company personnel
• Assist with managing patients’ appointments and care-related tasks with Care Team members and referrals outside of Boulder Care
• Participate in continuing education to further advance the practice of peer-assisted recovery as a profession
• Prioritize self-and-mutual-care
• Attend weekly 1:1 and monthly group supervision sessions
• Attend team meetings and trainings as requested/ scheduled
• Regularly review general patient status with other members of patient's Care Team

Benefits

• Medical coverage through Regence
• Dental, Vision and Short Term Disability coverage through Metlife and VSP
• 4 weeks of PTO accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs worked
• Mental Health Services via Regence, Doctors on Demand, and EAP for continuous care
• Supplemental mental health services through Talkspace for care needed following tough patient visits
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (eligible after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees