Peer Recovery Navigator

Crisis Center of Tampa Bay-posted 3 days ago
Full-time • Entry Level
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The Peer Recovery Navigator role is a “peer-based” position; potential candidates will have personal, lived experience with substance use struggles and recovery. The Peer Recovery Navigator works directly within the community to provide peer support and real-time crisis intervention to individuals and families who are facing substance use-related challenges. Peers use a non-judgmental, authentic and empathetic approach to empower individuals and families, help them get connected to necessary resources, and assist in the Marchman Act process, if needed. The Peer Recovery Navigator will provide detailed information specific to the Marchman Act process and be a consistent support for the individual and/or the family as they navigate towards court-ordered treatment. The Peer Recovery Navigator role involves close collaboration with internal and external departments and agencies. This role includes office and field-based work with individuals and families in the Hillsborough, Pinellas and Pasco County communities. The Peer Recovery Navigator reports to the Manager of Recovery Navigation Services and, in their absence, the Director of Therapeutic Intervention Services.

  • Provides exceptional, client-centered and trauma-informed peer-based services and crisis intervention
  • Responds to internal and external referrals within 24 business hours
  • Interacts with clients using agency, contract and program policies and procedures
  • Documents client information/interactions in appropriate, HIPAA-protected agency systems, including the designated Electronic Health Record
  • Coordinates other internal and external services to clients impacted by substance use
  • Identifies linkages to additional providers for trauma therapy, mental health treatment, and other social and concrete support services
  • Provides information and referrals for voluntary substance use treatment
  • Regularly attends Hillsborough County Marchman court proceedings each week
  • Assists families and service providers with the Marchman Act process
  • Provides information and education
  • Assistance with filing a petition for involuntary treatment
  • Assistance with the assessment costs, if no other means is available
  • Providing support at court hearings
  • Provides information on the Marchman Act process to healthcare providers, law enforcement and other community stakeholders.
  • Develops and maintains relationships with community stakeholders and makes every effort to attend stakeholder events and meetings.
  • Engages with the public at events to promote Crisis Center programs
  • Participates in public service campaigns designed to improve safety and facilitate awareness of substance use concerns/dangers.
  • Actively engages in networking activities to improve knowledge of additional resources available to our community, as well as to promote and raise awareness of the Recovery Navigation program.
  • Documents information, referrals, linkages and/or consultation regarding the Marchman Act and successful client Navigation Services to meet contract deliverables
  • Documents Navigation Services in the client Electronic Health Record
  • Assist in providing weekly performance data on program outcomes to the Recovery Specialist and Manager of Recovery Navigation Services
  • Assists the Crisis Center with special projects
  • Participates in related community events/forums to spread awareness and support services provided by the Crisis Center of Tampa Bay
  • Performs other such duties as may be assigned by the Manager of Recovery Navigation Services
  • Completes pre-service training requirements including: CCTB Core Training, FCASV Training, Psychological First Aid, Mental Health First Aid, WELLE, etc.
  • Complete ASIST within the first six months of hire and maintain ongoing agency training requirements
  • Personal, lived experience with substance use and recovery required
  • Bachelor’s degree in a social service-related field required
  • CRPS certification or meets the requirements to become certified within 6 months of employment required
  • Two years of experience and/or training related to addictions required
  • Exhibits excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
  • Comfort with diverse populations and flexibility are essential
  • Proficiency in oral and written communication skills
  • Demonstrated leadership ability
  • Demonstrated ability to work independently
  • Knowledge of Windows-based computer systems and Microsoft Office applications (Word, Excel, and Outlook) required
  • Must have ability to lift and carry up to 25 lbs.
  • Must have a current and valid driver’s license and must be willing to use their personal vehicle for job-related assignments as required (parking and mileage reimbursement is available).
  • Bilingual highly preferred - but not required - to meet the diverse needs of the community
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