Peer Navigator - Immune Health - Full Time - Days

Mohawk Valley Health System•Utica, NY

32d•$17 - $24

About The Position

The Peer Navigator responsibilities include meeting with patients, collaborating with the Retention and Adherence Program (RAP) Specialist, addressing barriers to care, and facilitating attendance at Immune Health appointment to Immune Health appointments for RAP patients as necessary, and other essential responsibilities as directed by the Program Manager. This position will work directly under the supervision of the Program Manager.

Requirements

High School diploma, GED or equivalent.
Must be willing to get certified as a Peer through the NYS Department of Health AIDS Institute within 1 month of hire date.
Ability to navigate HIV care services, health systems and HIV/AIDS community resources.
Ability to learn and utilize community resources.
Comfortable sharing their experiences living with or impacted by HIV.
Excellent customer service and interpersonal skills.
Good written and verbal communication skills.
Good judgement and ability to problem solve/escalate issues as needed.

Nice To Haves

Valid driver’s license with reliable personal vehicle and adequate insurance.
Ability to accompany patients to and from HIV-related appointments and travel to offsite locations.

Responsibilities

Provides confidential supportive information and services to persons living with HIV/AIDS with a goal of engaging the individual on a continuum of care.
Serves as a liaison with provider offices.
Provides referrals, information and assistance with appointment scheduling.
May assist with scheduling appointments for complex patients.
Assists clients in self-advocacy and self-management.
Accompanies patient and may provide transportation to Immune Health appointments
May prepare disability or out of work/school paperwork.
May discuss financial obligations and regulatory forms.
Leads or assists with health education activities.
Participates in in-service trainings and on-site workshops as required for professional growth and development.
Attends external trainings and workshops at direction of management.
Abides by HIV Confidentiality law, HIPAA and all hospital policies and procedures.
Performs other duties as required.