MAJOR RESPONSIBILITIES: Provide culturally competent client support and advocacy, conduct community outreach to identify, engage and re-engage clients into care/services and to market program services. Provide additional support services as needed, assist in coaching elements and assist in monitoring client’s progress. DETAILED RESPONSIBILITES: ¨ Conduct a wide range of community outreach to market program services, identify and engage target population in services; ¨ Educate clients on the health benefits of medical care engagement, retention, HIV medication adherence and viral suppression; ¨ Encourage clients to engage or re-engage in HIV medical care by addressing barriers preventing them achieving optimal health outcomes; ¨ Assist clients in developing skills needed to ensure treatment adherence and viral suppression; ¨ Address treatment adherence needs and coach clients in adherence skills; ¨ Teach and help clients to navigate the care system and how to access needed services through Ryan White Program; ¨ Provide referrals and accompaniment to appointments to ensure linkage to medical care and treatment; ¨ Enhance engagement in care by assisting clients with appointment reminders; ¨ Collaborate with medical service providers/staff to maximize linkage to care and retention in care; ¨ Network with community agencies and organizations in order to establish referral linkages; ¨ Participant in EOC’s Consumer Advisory Board Meetings; ¨ Participate in in-service trainings and on-site workshops as required for professional growth and development. Attend external trainings and workshops at direction of management; ¨ Participate in minimum of 1-hour biweekly supervision and 1- hour of group supervision per month; ¨ Attend programs, departmental agency meetings, and perform other duties as assigned by the supervisor and/or required by agency policies and procedures; ¨ Provide data entry support when needed; ¨ Maintains strict confidentiality of all client related information; ¨ Other responsibilities as directed by supervisor QUALIFICATIONS: ¨ Comfortable disclosing HIV status ¨ HIV + medication and appointment adherent role model ¨ Knowledge of community resources and referrals for HIV/STD/HVC testing and screenings, PrEP and Pep, mental health, care coordination, and additional appropriate client-centered referrals; ¨ Ability to work as part of a team with co-workers and with other colleagues as necessary; ¨ Bilingual (English/ Spanish) a plus ¨ Excellent verbal and written communication skills, including strong interpersonal and organizational skills; ¨ Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration statues, and physical abilities in a multicultural environment; ¨ Familiar with Word, Excel, and Power Point and experience with data management systems ¨ Ability to follow directions and communicate well (orally and in writing); ¨ Must be Peer Certified in the HIV track or achieve Peer Certification within 6 months of hire EDUCATION/TRAINING/EXPERIENCE: High School diploma or G.E.D. preferred. Must have experience in at least two of the following areas: peer education outreach, group facilitation, volunteer coordination or support, and/or community organizing/mobilization. Strong written, oral communication, public speaking a plus. Must have relevant lived experience and be comfortable sharing their health status.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED