MAJOR RESPONSIBILITIES: Provide culturally competent client support and advocacy, conduct community outreach to identify, engage and re-engage clients into care/services and to market program services. Provide additional support services as needed, assist in coaching elements and assist in monitoring client’s progress. DETAILED RESPONSIBILITES: ¨ Conduct a wide range of community outreach to market program services, identify and engage target population in services; ¨ Educate clients on the health benefits of medical care engagement, retention, HIV medication adherence and viral suppression; ¨ Encourage clients to engage or re-engage in HIV medical care by addressing barriers preventing them achieving optimal health outcomes; ¨ Assist clients in developing skills needed to ensure treatment adherence and viral suppression; ¨ Address treatment adherence needs and coach clients in adherence skills; ¨ Teach and help clients to navigate the care system and how to access needed services through Ryan White Program; ¨ Provide referrals and accompaniment to appointments to ensure linkage to medical care and treatment; ¨ Enhance engagement in care by assisting clients with appointment reminders; ¨ Collaborate with medical service providers/staff to maximize linkage to care and retention in care; ¨ Network with community agencies and organizations in order to establish referral linkages; ¨ Participant in EOC’s Consumer Advisory Board Meetings; ¨ Participate in in-service trainings and on-site workshops as required for professional growth and development. Attend external trainings and workshops at direction of management; ¨ Participate in minimum of 1-hour biweekly supervision and 1- hour of group supervision per month; ¨ Attend programs, departmental agency meetings, and perform other duties as assigned by the supervisor and/or required by agency policies and procedures; ¨ Provide data entry support when needed; ¨ Maintains strict confidentiality of all client related information; ¨ Other responsibilities as directed by supervisor
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Career Level
Entry Level
Education Level
High school or GED