Peer Mentorship Program Specialist

Goodwill of Southwestern Pennsylvania • Pittsburgh, PA

7h • Onsite

About The Position

The Peer Mentor Program Specialist serves as the site lead for the First Step Act/reSTARt Peer Mentoring Program across Goodwill of Southwestern Pennsylvania’s service territory. This position provides leadership, coaching, and oversight to Peer Mentors to ensure high-quality, compliant, and participant-centered service delivery that supports successful reentry and reduces recidivism. Drawing on lived experience with the criminal justice system, the Peer Mentor Program Specialist builds trust and credibility with participants, provides trauma-informed support, anticipates reentry challenges, and fosters accountability—leading to stronger engagement, stability, and positive reentry outcomes. This position plays a key role in advancing Goodwill’s mission by supporting justice-involved individuals in achieving employment, stability, and long-term self-sufficiency. This project is grant funded and expected to end September 2027.

Requirements

• High School Diploma AND 5 years of experience required. OR Associates AND 3 years of experience required.
• Experience in providing vocational services, workforce training, mentoring, or direct support services.
• Experience working with justice-involved individuals to reduce recidivism.
• Candidates are expected to provide current clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment.
• Must have a valid driver’s license and reliable transportation

Responsibilities

• Ensure program implementation aligns with organizational standards, grant requirements, and evidence-based reentry practices.
• Support Peer Mentors in managing complex participant needs and barrier resolution.
• Collaborate with workforce staff, case managers, and community partners to support seamless service delivery.
• Monitor Peer Mentor engagement, documentation, and adherence to program standards.
• Serve as the site lead for the First Step Act/reSTARt Peer Mentoring Program across the Goodwill SWPA territory.
• Identify service gaps and implement continuous improvement strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree