Peer Leader - Federal Work Study (Part-time)

Estrella Mountain Community College•Avondale, AZ

30d•$15•Onsite

About The Position

Estrella Mountain Community College's (EMCC) Career and Education Planning (Advisement, Welcome Center, and Career and Transfer) team is seeking enthusiastic and detail-oriented individuals to join our team as "Peer Leaders". In this position, you will play a crucial part in supporting student retention and success through peer-to-peer mentoring. This position is based on a relational customer service mindset and treating each individual with respect and kindness to make their experience with EMCC a positive one.

Requirements

High School Diploma or GED
Completed 12+ credit hours at EMCC
Federal Work Study Eligibility
Students must be attending Estrella Mountain Community College during the current semester (enrolled in a minimum of 6 credits in the Fall 2025 semester).
In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements.
FWS is a need-based, federally funded program.
FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.

Nice To Haves

Associate's degree
One (1) or more years of customer service experience
Minimum cumulative 3.0 GPA

Responsibilities

Provides students with information about available resources and support services to enhance their academic success.
Assists in facilitating student learning through workshops and one-on-one sessions on topics such as time management, study skills, academic planning, and college engagement.
Supports campus-wide programming efforts led by the Career and Transfer Center, including retention-focused events and peer-led initiatives.
Guides students through filling out admissions applications and understanding placement testing procedures and scores.
Assists students in understanding, selecting, and registering for courses based on suggestions from assigned academic advisors.
Responds promptly to inbound emails and phone calls from prospective students, addressing inquiries and concerns about the college or the enrollment process.
Maintains detailed records and track student progress to ensure a seamless enrollment experience and support continuous improvement efforts.
Provides proactive outreach to identified students to offer guidance, encouragement, and referrals to academic and support resources.
Provides administration support to the Career and Education Planning department including but not limited to responding to email inquiries, managing outreach lists, preparing workshop materials, and maintaining copies.
Performs other duties as assigned commensurate to the level of the position.
Participates in regular training and team meetings to stay updated on campus procedures and best practices in student support.