Pediatric Advice Registered Nurse (RN/BSN)

Advocare LLC • Philadelphia, PA

9d

About The Position

We are seeking an experienced and compassionate Registered Nurse (RN) with a minimum of two years of pediatric office experience to join our team as a Pediatric Advice Nurse. This position focuses on providing clinical guidance to parents and caregivers by phone and through electronic communication, and care coordination to support providers in delivering high-quality pediatric are. The ideal candidate has strong clinical judgment, excellent communication skills, and the ability to work efficiently in a busy pediatric practice.

Requirements

• Active PA Registered Nurse (RN/BSN) license in good standing
• Minimum of two (2) years of pediatric experience in a medical office setting required
• Experience with telephone triage in a pediatric practice preferred
• Strong knowledge of common pediatric illnesses, medications, and developmental stages
• Excellent communication, documentation, and patient education skills
• Proficiency with Electronic Medical Records (EMR) systems
• Ability to multitask, prioritize patient needs, and work in a fast-paced office environment
• Strong teamwork and collaboration skills

Responsibilities

• Provide telephone triage and clinical advice to parents and caregivers regarding pediatric health concerns using established protocols
• Communicate clearly with families regarding treatment plans, medications, and home care instructions
• Document all patient interactions and clinical advice in the Electronic Medical Record (EMR) system
• Respond to patient portal messages and clinical inquiries in a timely manner
• Coordinate same-day sick appointments based on clinical assessment and provider availability
• Assist providers with reviewing and communicating lab results, test results, and follow-up care instructions
• Process and manage prescription refill requests according to provider guidelines
• Monitor and manage patient messages, clinical calls, and follow-ups to ensure continuity of care
• Collaborate with pediatricians, nurse practitioners, and office staff regarding patient care needs
• Provide patient and family education on pediatric illnesses, medications, vaccines, and preventive care
• Always maintain HIPAA compliance and patient confidentiality
• Support office workflow and assist with care coordination, referrals, and care management when needed
• Complete various childcare and school health forms.
• Write letter of medical necessity for insurance, accommodation and any other required correspondence.

Benefits

• Advocare, LLC offers a competitive salary and robust benefits package, including multiple medical and dental plans, vision, Health Savings Accounts (HSAs), flexible spending accounts, 401(k) retirement plan, paid time off, and more.
• Employee Health Benefits
• Medical and Rx
• Dental
• Vision
• 401K Employer Match
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Voluntary Hospital Indemnity
• Voluntary Term Life and AD&D
• Voluntary Short-Term Disability & Long-Term Disability
• Voluntary Critical Illness, Cancer, and Accident Insurance
• MetLife Auto/Vehicle & Home Insurance Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level