Pechanga Cafe Bus Person PT/FT - Requisition #592874

Pechanga Resort & Casino • Temecula, CA

330d

About The Position

Bussers are a secondary service line of support for the guests in the dinner houses. Bussers are a first line of support for servers. They interact both directly and indirectly with guests. They contribute by creating a net of back service for each table, giving each guest not only a server, but a busser who assist in accommodating their every need at the table. Ultimately bussers allow the department a higher rate of success with each guest by fulfilling the following duties and responsibilities. All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC).

Requirements

• At least 6 months' experience is preferred.
• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

• Ability to perform tray service.
• Takes direction well and without being offended.
• Personable demeanor.
• Knowledgeable about the menu and offerings within the restaurant.
• Knowledge of amenities of the resort.

Responsibilities

• Clearing table after guests are done with meal.
• Clearing all soiled china, glass or silverware throughout guests' dining experience.
• Resetting tables to standard as designated by management.
• Maintaining water service throughout meal for guests.
• Provide bread service to each table as specified by the outlet's menu.
• Assisting server with small duties throughout service to appease guests.
• Be an ambassador for the guests, relay any messages to server as necessary.
• Communicate any needs to server and oblige guests whenever possible.
• Provide personalized guest service to each table, interact with guests, smile and offer warm greetings and farewells.
• Other duties as assigned.

What This Job Offers

• Industry: Accommodation