EssilorLuxotticaposted 24 days ago
Full-time • Entry Level
Norfolk, VA
Food Services and Drinking Places

About the position

At every neighborhood Pearle Vision, we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people-focused looking for exciting opportunities in eye care or retail. Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Responsibilities

  • Greets customers without delay and shows urgency in providing service.
  • Determines the reason for the customer's visit and explains how to shop at Pearle Vision.
  • Attentive to details; reviews prescriptions and identifies special needs under guidance.
  • Demonstrates adherence to the Neighborhood Eye Care Experience (NECE).
  • Performs work accurately and thoroughly, resolving customer issues quickly.
  • Educates customers on Pearle Vision products and services using the Eyewear Consultation Folder.
  • Handles tasks such as taking and recording measurements and adjusting or fitting eyewear under guidance.
  • Ensures finished eyewear meets Pearle Vision's optical standards and customer requirements.
  • Troubleshoots vision issues and determines the correct course of action.
  • Demonstrates good product knowledge and assists customers in selecting frames and lenses.
  • Operates the software system accurately, inputting customer and prescription information.
  • Accurately operates the cashier terminal and collects payments following company procedures.
  • Informs customers of expected delivery dates for eyewear.
  • Maintains the appearance of the store and keeps displays and inventory organized.
  • Informs management of potential safety opportunities and demonstrates safe work habits.

Requirements

  • High School Graduate or equivalent
  • Registered in State licensure program (where applicable) or equivalent schooling
  • Previous optical and retail experience
  • Knowledge of State/Prov Licensing and Guidelines
  • Knowledge of current optical theory and practices
  • Strong communicator and listener to customers and associates
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Awareness of current fashion trends
  • Strong interpersonal skills (friendly, caring, patient)
  • Sales skills
  • Knowledge of store merchandise
  • Familiarity with cash register, computers, and calculators

Nice-to-haves

  • Prior sales training

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Various employee discounts
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