Pre-Delivery Inspection Manager

Mac Haik Auto Group•Houston, TX

About The Position

The PDI Manager Position manages, writes, and tracks PDI and inventory recalls. The PDI Manager is responsible for supervision, training and work allocation of a team of PDI technicians and porters to ensure an efficient and compliant reconditioning and pre-delivery process. You will oversee the final quality checks, detailing, and preparation of vehicles or products before customer handover, ensuring compliance with safety and brand standards.

Requirements

Prior detail or service advisor experience
DMS knowledge; CDK/ADP preferred
Valid driver’s license and acceptable driving record
High school diploma or equivalent required
Successful completion of pre-employment screening
Authorization to work in the USA

Responsibilities

Manages the new and used vehicle inspection, cleaning and detailing as well as overall make-ready preparation for customer delivery.
Responsible for pre-delivery and make-ready services for all new and used vehicle sales.
Responsible for subordinate productivity, scheduling, quality measures, cost control and turn time standards.
Participate in service and sales team meetings to provide updates on prior day performance.
Upon the direction of the Service Director/Manager, maintain appropriate staffing levels and track departmental absences.
Interact with other departments for recall completions, parts, non-brand products.
Perform inspections of PDI and make-ready work ensuring quality control in vehicle cleaning and detailing.
Create accurate estimates based on inspection and technician findings including specific work required, total cost and timing prior to work being performed.
Communicate and get approval for additional work when needed with all approved cost additions timely entered into CDK.
Maintain a daily log of repair orders and current status.
Insure correct labor, parts pricing and certified pre-owned tire credit processing.
Manage pre-delivery and make-ready vendor relationships, to improve quality, cycle time and invoicing.
Adhere to all company policies, procedures and safety standards.
Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
Effectively perform duties and responsibilities in a safe manner.
Other duties as assigned.