PD EMPLOYMENT LIAISON On-call as needed position

Momentum for Health•San Jose, CA

56d•$35 - $39

About The Position

This is on-call as needed position Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $35.40/hr, and the current Step 6 rate for this position is $39.09/hr. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Coordinate and provide direct services within a work team, ensuring that service delivery, including evaluation, crisis intervention, vocational rehabilitation, benefits coordination, closure planning, and communication of significant information, meets the needs of clients seeking employment; coordinate these activities with the DOR. 1. Assess client needs and resources and develop and/or implement individualized employment service plans, identifying strengths, barriers, preferences and abilities. 2. Facilitate structured Situational Assessment activities and develop summarized reports for DOR planning purposes. 3. Provide assistance and guidance with job preparation and other related support services to assist clients in reducing barriers to obtain and successfully maintain employment and to prepare for active job search. 1. Employment preparation activities include resume writing, filling out job applications, performing practice interviews, and arranging informational interviews. 2. Counseling and guidance on issues that may interfere with attaining employment success. 4. In collaboration with team members, utilizing a targeted, field-based approach, initiate, develop, and maintain relationships with community employers that lead to employment opportunities that match program participants’ strengths, abilities, and preferences. 5. Develop and link participants to opportunities for interacting with potential employers, members of the business community and other resource persons to support employment success. 6. Coordinate and provide services to support clients in maintaining employment through job coaching at the client’s worksite or offsite retention support, per client’s preference. 7. Support clients with benefit issues related to employment. 8. Provide linkage to outside resources. 2. Maintain communication with DOR counselor, mental health provider and other client-identified supports to ensure coordinated delivery of services. 3. Complete required documentation in accordance with agency, payor and regulatory requirements, utilizing computer technology. 4. Provide on-call coverage, as assigned. 5. Provide transportation for clients in personal or agency vehicle on agency business. OTHER DUTIES AND RESPONSIBILITIES: 1. Attend and participate in staff, program, agency and community meetings, as required, requested or assigned.

Requirements

Associate’s degree plus four years’ experience; OR Bachelor’s degree plus two years’ experience; OR Master’s degree plus one year’s experience, working in mental health or vocational rehabilitation services, related employment services, or business management. (Appropriate volunteer and internship experience will be considered.) (E)
Work independently and in close collaboration with others as part of a small team; (E)
Engage and communicate effectively with others in both verbal and written English; (E)
Create and edit documents including resumes and business letters; coach and instruct others; (E)
Manage multiple tasks and demands; consistently meet timelines and deadlines; (E)
Use tact and diplomacy and build productive relationships with clients, including those with multiple barriers; (E)
Work from a strengths-based, harm-reduction, social rehabilitation model; (E)
Deal effectively and resourcefully with clients and the public; (E)
Exercise good judgment; act calmly in emergency situations; (E)
Work effectively with persons of different value systems, ethnicity, cultural backgrounds, language capabilities and disabilities; (E)
Work collaboratively with individuals identified as those with serious mental illness who may have multiple barriers including homelessness, involvement with the criminal justice system, medical concerns and substance abuse. (E)
Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions. (E)
Vocational services, rehabilitation of people with mental illness, and principles of recovery, as related to employment practices; (E)
American with Disabilities Act; (E)
Special needs of minority populations; (E)
Community resources, including those required to meet the non-mental health needs of the target population; (E)
Demonstrated proficiency in typing—minimum 30 net wpm (E)
computer literacy, including Internet search, basic level in Microsoft Office applications, and basic level in Windows-based databases; (E)
Possess a valid California Driver License, with access to a reliable vehicle or for driving an Agency vehicle, current proof of auto liability insurance, and a documented clean DMV record. (E)
Hearing and talking on telephone and in person; standing, walking, sitting, pinching and finger flexion are required constantly (over 2/3 of the workday); (E)
Lifting, carrying, pushing, pulling, bending, stooping, crouching, kneeling and twisting are required occasionally (under 1/3 of the workday); (E)

Nice To Haves

Evidence-based Individual Placement & Support model for providing employment supports to individuals with mental illness; (D)
40 net wpm (D)
familiarity with UNIX-based databases. (D)

Responsibilities

Coordinate and provide direct services within a work team, ensuring that service delivery, including evaluation, crisis intervention, vocational rehabilitation, benefits coordination, closure planning, and communication of significant information, meets the needs of clients seeking employment; coordinate these activities with the DOR.
Assess client needs and resources and develop and/or implement individualized employment service plans, identifying strengths, barriers, preferences and abilities.
Facilitate structured Situational Assessment activities and develop summarized reports for DOR planning purposes.
Provide assistance and guidance with job preparation and other related support services to assist clients in reducing barriers to obtain and successfully maintain employment and to prepare for active job search.
Employment preparation activities include resume writing, filling out job applications, performing practice interviews, and arranging informational interviews.
Counseling and guidance on issues that may interfere with attaining employment success.
In collaboration with team members, utilizing a targeted, field-based approach, initiate, develop, and maintain relationships with community employers that lead to employment opportunities that match program participants’ strengths, abilities, and preferences.
Develop and link participants to opportunities for interacting with potential employers, members of the business community and other resource persons to support employment success.
Coordinate and provide services to support clients in maintaining employment through job coaching at the client’s worksite or offsite retention support, per client’s preference.
Support clients with benefit issues related to employment.
Provide linkage to outside resources.
Maintain communication with DOR counselor, mental health provider and other client-identified supports to ensure coordinated delivery of services.
Complete required documentation in accordance with agency, payor and regulatory requirements, utilizing computer technology.
Provide on-call coverage, as assigned.
Provide transportation for clients in personal or agency vehicle on agency business.
Attend and participate in staff, program, agency and community meetings, as required, requested or assigned.