PC Technician Support, Advanced

BSCEl Dorado Hills, CA
1d

About The Position

Your Role The Technology Services and Operations team supporting all end point systems and technology. The Technical Support Specialist will report to the Supervisor of End Point Field Services. In this role you will be assisting our customers with computer issues either on-site or remotely while providing the highest level of customer experience possible. Other tasks include imaging and deploying systems to customers for both break-fix and refresh for lease returns. Documenting Service Now with the highest quality notes and keep asset tracking system up to date. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building, and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

  • Assisting customers with computer issues either on-site or remotely
  • Imaging and deploying systems to customers for both break-fix and refresh for lease returns.
  • Documenting Service Now with the highest quality notes
  • Keeping asset tracking system up to date

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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