PC Tech Intern

CU Answers • Kentwood, MI

13h • Onsite

About The Position

CUAnswers is seeking a detail-oriented and customer-focused PC Technician Intern to support our organization’s ongoing configuration, deployment, tracking, and return of client workstations. This temporary role offers hands-on experience in desktop support, hardware setup, and IT operations while working with both internal teams and external clients. This is a temp position lasting up to 6 months. Up to 12 months if actively enrolled in school full-time. What is CUAnswers? CUAnswers is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a full suite of integrated solutions to these credit unions that allow them to serve their members. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!

Requirements

• High school diploma, GED, or equivalent work experience
• 1–2 years of prior office or IT-related experience preferred
• Working knowledge of Windows 10 and Windows 11
• Strong organizational skills and attention to detail
• Ability to maintain accurate records and documentation
• Strong verbal and written communication skills
• Ability to work with both internal teams and external clients
• Ability to handle sensitive and confidential data appropriately
• Reliable attendance and punctuality

Nice To Haves

• 1–2 years of prior office or IT-related experience preferred

Responsibilities

• Install and configure software on new PCs
• Set up PC hardware for internal users
• Configure CUBase Update Appliances
• Transport IT equipment between CUAnswers office locations
• Track, document, and manage equipment in motion
• Perform basic hardware and software troubleshooting
• Securely erase data from PCs
• Review documentation checklists and assist with process improvements
• Perform additional duties as assigned

Benefits

• A positive, team-driven environment.
• Opportunities to learn, grow, and support multiple departments.
• A role where you directly contribute to creating an exceptional client and staff experience.
• A mission-driven cooperative organization focused on serving credit unions and their communities.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 251-500 employees