PC Systems Specialist – TS/SCI Required

General Dynamics Information TechnologyCharlottesville, VA
1dOnsite

About The Position

Transform technology into opportunity as a PC Systems Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a PC Systems Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a PC Systems Specialist joining our team to support INSCOM Army. MEANINGFUL WORK AND PERSONAL IMPACT As a PC Systems Specialist, your work at GDIT will empower Army Intelligence’s most critical missions. You will be responsible for the lifecycle of personal computer systems, supporting classified environments where reliability and security are paramount. Your technical expertise will directly contribute to advancing enterprise IT operations. Lead/Manage/Support: Assist in the analysis, implementation, and management of personal computer systems to include the planning, installation, and troubleshooting of systems and hardware. Deliver impactful solutions that meet mission requirements. Collaborate: Partner with fellow systems administrators, network engineers, and end-users to ensure effective operations, seamless troubleshooting, and successful resolutions to IT challenges. Drive: Champion the maintenance, security, and upgrades for PC devices while contributing to workplace optimization for our customers' missions. Utilize: Leverage your technical expertise to execute hardware maintenance, software deployment, and compliance standards to improve efficiency and responsiveness. Perform analytical, technical, and administrative tasks related to planning, implementing, and supporting new and existing personal computer systems. Install and maintain hardware components such as computers, printers, digital senders, scanners, and more. Troubleshoot and provide resolution support for PC-related technical issues, analyzing root causes and implementing proactive mitigation strategies. Execute STIGs and IAVA patches to ensure system compliance with DoD security standards and guidelines. Perform imaging of systems and provide system replacement through CERP processes as needed. Assist users in resolving account-related issues, including managing Active Directory functions such as account creation, unlocking accounts, resetting passwords, and directory updates. Load software, reboot systems, and execute minor system maintenance tasks to maintain reliability. Provide training and documentation to end-users to ensure proper utilization of systems and adherence to policies. Assist in technical recommendations for spares or bench stock to support system readiness.

Requirements

  • Associates Degree
  • 7+ years of related experience
  • Technical skills: Performing system device compliance updates (STIGs, IAVA implementation).
  • Demonstrated knowledge of hardware and software maintenance.
  • Proficiency in tools such as Active Directory for account issuance, management, and troubleshooting.
  • Security clearance level: TS/SCI Required
  • Certification(s): DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract.
  • IAT II 8570/8140 Baseline Certification Security+ or equivalent.
  • Computing Environment certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc
  • Role requirements: On customer site daily support.
  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract.
  • The position may require lifting of objects (i.e., IT Hardware), reaching/bending/kneeling (i.e., plug-in cables), and other moderately strenuous activity.
  • Travel may be required to support the mission.

Responsibilities

  • Assist in the analysis, implementation, and management of personal computer systems to include the planning, installation, and troubleshooting of systems and hardware.
  • Deliver impactful solutions that meet mission requirements.
  • Partner with fellow systems administrators, network engineers, and end-users to ensure effective operations, seamless troubleshooting, and successful resolutions to IT challenges.
  • Champion the maintenance, security, and upgrades for PC devices while contributing to workplace optimization for our customers' missions.
  • Leverage your technical expertise to execute hardware maintenance, software deployment, and compliance standards to improve efficiency and responsiveness.
  • Perform analytical, technical, and administrative tasks related to planning, implementing, and supporting new and existing personal computer systems.
  • Install and maintain hardware components such as computers, printers, digital senders, scanners, and more.
  • Troubleshoot and provide resolution support for PC-related technical issues, analyzing root causes and implementing proactive mitigation strategies.
  • Execute STIGs and IAVA patches to ensure system compliance with DoD security standards and guidelines.
  • Perform imaging of systems and provide system replacement through CERP processes as needed.
  • Assist users in resolving account-related issues, including managing Active Directory functions such as account creation, unlocking accounts, resetting passwords, and directory updates.
  • Load software, reboot systems, and execute minor system maintenance tasks to maintain reliability.
  • Provide training and documentation to end-users to ensure proper utilization of systems and adherence to policies.
  • Assist in technical recommendations for spares or bench stock to support system readiness.

Benefits

  • Comprehensive benefits and wellness packages
  • 401K with company match
  • Competitive pay and paid time off
  • Full flex work weeks where possible
  • Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
  • Short and long-term disability benefits
  • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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