PC Support Technician

SUNY Upstate Medical University • Syracuse, NY

76d

About The Position

The position involves installing, troubleshooting, and repairing PC hardware and software applications. Responsibilities include handling installations of new devices, managing departmental moves, and migrating from existing computers. The role requires researching and resolving hardware and software problems as necessary, as well as troubleshooting connectivity issues with client devices, network printers, file servers, and host systems.

Requirements

• Bachelor's degree.
• Minimum of one year of experience in PC support and customer service or equivalent combination of education and experience.
• Excellent interpersonal skills.

Nice To Haves

• Experience working in a healthcare setting.

Responsibilities

• Install PC hardware and software applications.
• Troubleshoot and repair PC hardware and software issues.
• Manage installations of new devices and departmental moves.
• Migrate data from existing computers.
• Research and resolve hardware and software problems.
• Troubleshoot connectivity problems with client devices, network printers, file servers, and host systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree