PC Support Technician

SUNY Upstate Medical University • Syracuse, NY

105d

About The Position

The position involves installing, troubleshooting, and repairing PC hardware and software applications. Responsibilities include installations of new devices, managing departmental moves, and performing migrations from existing computers. The role requires researching and resolving hardware and software problems as necessary, as well as troubleshooting connectivity issues with client devices, network printers, file servers, and host systems.

Requirements

• Bachelor's degree.
• One year of customer service related experience including PC support.
• Equivalent combination of education and experience.
• Excellent interpersonal skills.

Responsibilities

• Install PC hardware and software applications.
• Troubleshoot and repair PC hardware and software.
• Manage installations of new devices and departmental moves.
• Perform migrations from existing computers.
• Research and resolve hardware and software problems.
• Troubleshoot connectivity problems with client devices, network printers, file servers, and host systems.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Bachelor's degree