PC Support Technician at Technology Services
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About The Position
The Personal Computer Support Technician at Lodi Unified School District is responsible for installing, maintaining, and troubleshooting computer systems across the district. This role involves performing technical duties related to the installation of district-approved software and hardware, as well as providing technical assistance to end users facing computer-related issues. The technician will also conduct or assist in in-service education and introductory training on software operations, ensuring that staff are well-equipped to utilize the technology effectively. In this position, the technician will be tasked with maintaining and troubleshooting various computer systems, programs, and software. This includes installing hardware and software for administrative, clerical, and instructional computers throughout the district. The technician will provide technical assistance to end users, helping them select appropriate software and offering mechanical assistance as needed. The role may require traveling to different sites to assist users directly. Additionally, the technician will administer the district's Internet services, which includes entering user names, assigning email addresses, and maintaining employee files on the file server. Conducting diagnostic tests on malfunctioning computers and disks to identify hardware or software problems is also a key responsibility. The technician will be expected to stay current with technological advances and industry trends, assisting with upgrades and installations of memory and hard drives as necessary. The position requires effective communication with management personnel, district staff, and outside organizations to coordinate activities and resolve issues. The technician must be able to work independently with minimal direction, prioritize tasks, and meet deadlines while maintaining a cooperative and effective working relationship with others.
