PC Plant Support

TEKsystems • Detroit, MI

5d • $17 - $20 • Onsite

About The Position

Level 1 Support role in a Manufacturing Plant
Day-to-day responsibilities:
- 1-3 years of helpdesk experience
- ServiceNow or equivalent ticketing system experience
- Troubleshooting h/w, s/w, applications
- Windows environment
- Great customer service skills

Requirements

• 1-3 years of helpdesk experience
• ServiceNow or equivalent ticketing system experience
• Windows environment
• Customer service skills
• Windows 11
• Windows 10
• Microsoft 365
• ServiceNow
• Active Directory
• Troubleshooting
• Customer service
• HW/SW Helpdesk

Nice To Haves

• Oganized
• good follow up
• personable
• professional
• strong written and oral communication
• solid customer service skills
• Flexible with weekend and shift work

Responsibilities

• Troubleshooting h/w, s/w, applications

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed