Pc Deployment Technician

TEKsystems•Madison, WI

8d•$18 - $25•Onsite

About The Position

We are on the lookout for 3 contract Associate Deployment Technician to assist in our enterprise-level Windows 11 workstation refresh and Citrix Thin Client replacement initiative. This role is perfect for candidates with hands-on desktop support or deployment experience who are eager to enhance their skills in SCCM and Citrix environments while working with senior engineers. Working 1pm-9pm Monday through Friday.. This is a 10 to 11 month contract. You will be driving to different sites in the Madison area.

Requirements

Desktop Support
Deployment & Imaging
Windows 10 / Windows 11
SCCM (System Center Configuration Manager)
Endpoint Management Tools
Active Directory

Responsibilities

Windows 11 Workstation Deployment (SCCM):
Play a key role in the exciting transition from Windows 10 to Windows 11 across the enterprise.
Support imaging and deployment of Windows 11 devices using SCCM, gaining hands-on experience with enterprise-level tools.
Perform device swaps, workstation refreshes, and initial configurations to ensure smooth user experiences.
Validate functionality (login, applications, network connectivity) and escalate complex issues to senior engineers—an opportunity to learn advanced troubleshooting.
Citrix Thin Client Replacement (WMS):
Contribute to modernizing the environment by replacing and configuring Citrix Thin Clients.
Gain exposure to WMS provisioning and configuration processes.
Verify Citrix session connectivity and troubleshoot common issues, building strong problem-solving skills.
Credit Card Machine Replacement:
Participate in a high-impact project replacing credit card machines enterprise-wide, showcasing organizational and technical skills.
End-User & Deployment Support:
Deliver exceptional desk-side and floor support during deployment waves, enhancing communication and customer service skills.
Follow documented deployment and change management procedures, reinforcing best practices in IT operations.
Update asset records and deployment tracking tools in ServiceNow, gaining experience with ITSM platforms.