PBX - Telephone Operator

Hyatt • Park City, UT

239d

About The Position

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest 'ski beaches' in the world. The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area. Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to sit for long periods of time.
• Must be able to work a flexible schedule, including weekends and holidays.
• Proficient in basic computer skills.
• Customer service experience preferred.

Responsibilities

• Answer incoming calls to the resort.
• Handle a high volume of calls efficiently.
• Provide information and answer questions relating to the hotel.

Benefits

• Free room nights, discounted and friends & family room rates.
• Medical, dental and vision insurance with only 30-day waiting period.
• 401K with company match.
• Free employee meal during shift.
• Generous paid time off.
• Tuition reimbursement.
• Employee stock purchase plan.
• Discounted ski passes.
• Excellent training, professional development and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation