About the position
Lakewood Ranch Medical Center® (LWRMC), located in the heart of the Lakewood Ranch community, has served the people of Lakewood Ranch and surrounding areas since 2004. It is an award-winning, high-quality, acute-care hospital accredited by The Joint Commission and it consistently ranks high in terms of quality, safety and patient satisfaction. The medical staff includes more than 750 physicians and allied health professionals who practice in a wide range of specialties. Through the years, LWRMC has expanded its offerings to the people of Manatee and Sarasota counties by growing services and updating technologies to better serve the surrounding communities. Services include emergency services and freestanding emergency department, general and robotic surgery, maternity care, breast health, cardiology, orthopedic surgery, stroke, sleep medicine, urology and wound care. If you want to join a team of professionals providing the highest quality of care, look no further than Lakewood Ranch Medical Center.
Responsibilities
- Receives all incoming hospital and operator calls.
- Handles overhead paging system and uses beeper system when appropriate.
- Assists ER Registration staff as requested.
- Maintains good public relations with hospital personnel, physicians and their staff, insurance companies, and patients.
- Demonstrates Service Excellence at all times.
- Other duties as assigned.
Requirements
- Minimum, high school diploma.
- One year experience in PBX, Customer Service or related field.
- On the job training with seasoned employee.
- Communication and interpersonal skills, basic computer skills and customer service skills required.
- Able to type 30 WPM with accuracy in spelling.
- Able to handle stressful situations.
- Must be flexible in work schedule.
Benefits
- Challenging and rewarding work environment.
- Competitive Compensation.
- Career development opportunities across UHS and our 300+ locations.
- Excellent Medical, Dental, Vision, and Prescription Drug Plan.
- Generous Paid Time Off.
- 401(K) with company match and discounted stock plan.
- Tuition Reimbursement.
- SoFi Student Loan Refinancing Program.
- Employee Assistance Program.
