PBX - Telephone Operator (Full Availability Required)

Hyatt • San Francisco, CA

426d

About The Position

The PBX Telephone Operator at Hyatt is responsible for managing incoming calls to the resort, ensuring efficient service and a pleasant experience for guests. This role requires excellent communication skills, the ability to handle a high volume of calls, and a commitment to customer satisfaction in a fast-paced environment.

Requirements

• Desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to sit for long periods of time.
• Proficient in basic computer skills.
• Customer service experience preferred.

Responsibilities

• Answer incoming calls to the resort promptly and professionally.
• Provide information and assistance to guests regarding hotel services and amenities.
• Maintain a pleasant and helpful demeanor while handling a high volume of calls.
• Utilize basic computer skills to log calls and manage inquiries effectively.

Benefits

• Career opportunities
• Job enrichment
• Supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed