PBX Operator-Communication-Fulltime-Nights

University of California, Irvine•Fountain Valley, CA

17d

About The Position

Position Summary: Operate hospital-wide communications system, including clear paging, beeping and knowledge of emergency equipment. Being cheerful and informative in communicating with the public, patients, employees and medical staff while working in a fast paced, intense environment while remaining calm. Is aware of all hospital functions and stays updated in order to answer questions. Ability to operate security base station radio to dispatch officers to correct locations. Maintains and completes various dispatch forms, log books on codes and hospital information and checklists for HEAR radio base station daily.

Requirements

High School Diploma or equivalent
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Excellent written and verbal communication skills in English
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System

Nice To Haves

Typing 35 wpm/ medical terminology.
Able to read, write and speak English.
Must work well with patients/doctors and other staff.
Knowledge of University and medical center organizations, policies, procedures and forms

Responsibilities

Operate hospital-wide communications system
Communicate with the public, patients, employees and medical staff
Operate security base station radio to dispatch officers
Maintain and complete various dispatch forms, log books on codes and hospital information and checklists for HEAR radio base station daily